Project Director

TN United Kingdom; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Project Director to lead a dedicated onsite team at a prestigious defense sector contract. This role involves full P&L accountability for the project, ensuring both hard and soft facilities management services are delivered effectively. The ideal candidate will bring a wealth of experience in facilities management, strong leadership capabilities, and a strategic mindset to drive continuous improvement. With a focus on collaboration and customer service, this position offers the opportunity to make a significant impact in a complex stakeholder environment while fostering a culture of care and excellence within the team.

Qualifications

• Proven record in Facilities Management with experience in Hard and Soft Services.
• Strong leadership skills with a background in senior management roles.

Responsibilities

• Lead a team to deliver Hard and Soft Services at Northwood Headquarters.
• Ensure customer satisfaction and manage project delivery within budget.

Skills

Leadership Skills

Communication Skills

Negotiation Skills

Analytical Skills

Interpersonal Skills

Education

Experience in Facilities Management

Knowledge of PFI Contracts

Job description

We are Skanska Building Services, part of the Global Project development and construction Company – Skanska plc. Building Services area leading facilities management company dedicated to delivering exceptional services to our clients. With a focus on both hard and soft FM solutions, we are committed to excellence in every aspect of our operations. We specialize in managing facilities across various sectors, ensuring efficiency, sustainability, and client satisfaction.

Position Overview & Purpose

Based on our prestigious PFI, defence sector contract at Northwood Headquarters, we are seeking an experienced and skilled Project Director to lead a significant onsite team in delivering outstanding facilities management services. The ideal candidate will have a comprehensive understanding of both hard and soft services, proficient in managing PFI contracts, and will likely have experience working as a General, Operations or Account Manager/Director responsible for leading the delivery of significant Facilities Management to customers.

The post is responsible for providing strategic management and delivery of the project within budget, ensuring the achievement of contractual requirements; ensuring customer satisfaction, in what is a complex stakeholder environment, driving continuous improvement across all departments.

What you'll do:

1. Have full P&L accountability for the PFI project. Responsible for the delivery of Hard and Soft Services at the site, including projects and lifecycle.
2. Lead and develop a team of six direct reports, including the leads for Operations, Engineering, Compliance, Performance, Technical and Capital Works.
3. Fully understand the contract operationally and commercially and set commensurate targets. Accurately report progress each month, including key activities linked to compliance and H&S.
4. Take a proactive approach to prevent losses and maximise profitability.
5. Take a positive and highly visible lead in developing relationships with the Authority and to lead on collaboration.
6. Develop a good working relationship with each shareholder/ customer/ client.
7. Lead and inspire the project team ensuring all employees have a current review and learning plan, that succession plans are in place, and that the team is positively engaged.
8. Ensure that management by information is practised, that effective performance review structures are in place and that measurement and review drives continuous improvement in maintenance performance.
9. Be a key contact and build and maintain an effective and supportive working relationship with members of the Skanska Building Services team and colleagues.
10. Promote a culture of customer service to both internal and external customers and partners and to liaise with other Stakeholders.
11. Create a culture of care in line with Skanska values through effective leadership, development, and management of their team.

What you’ll bring to the role:

1. You will have a proven record in Facilities Management with experience of leading the delivery of both Hard and Soft (TFM) Services
2. A strong leadership skillset gained within a similar role i.e. Senior Operations Manager, General Manager, Account Manager, or Account Director.
3. Knowledge of PFI contracts
4. Multi-million-pound P&L responsibility
5. Demonstrated Leadership skills with the ability to inspire and motivate teams to achieve results.
6. Excellent communication, negotiation, and interpersonal skills who excels within complex stakeholder environments.
7. Analytical, strategic mindset with the ability to develop and implement innovative solutions.
8. Able to gain DV security clearance.
9. Happy to commit to working onsite at Northwood Headquarters a minimum of 4 days per week.