Project & Change Manager

Bupa; Greater London; On-site; GBP 56,000 - 69,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Onsite gym / discounts

Job summary

Bupa is seeking a Project & Change Manager to lead multi‑stream transformation at Cromwell Hospital, London. The role blends technology, operational change and clinical collaboration to ensure measurable outcomes.

Hybrid working with 2–3 days onsite, permanent contract and 37.5 hours per week. The candidate should demonstrate delivery excellence, governance experience and strong communication with senior teams.

Qualifications

• Significant experience in delivering complex project and change programmes.
• Proven ability to manage RAID, reporting and governance.
• Strong stakeholder engagement across senior and operational audiences.
• Able to translate strategy into actionable plans and benefits.

Responsibilities

• Deliver technology and operational change projects with clear plans and timelines.
• Collaborate with clinical, operational and IT teams to ensure delivery and adoption.
• Manage day-to-day project activity, risks and issues, escalating as needed.
• Produce accurate reporting and updates for stakeholders.
• Coordinate third‑party suppliers and internal partners as required.
• Build strong relationships with hospital stakeholders and sponsors.
• Support change management activities including comms and training planning.

Skills

Delivery management

Stakeholder engagement

Risk & issue governance

Agile/Scrum

Change delivery

Education

PRINCE2

PMP

CAPM

Agile/Scrum certifications

Tools

ADKAR

Prosci

Job description

Project & Change Manager

Salary from: £62,600 +10 % bonus + fantastic benefits
Hybrid (2–3 days onsite preferred)
Cromwell Hospital, London (SW5 0TU)
Permanent 37.5 hours per week

We make health happen We are looking for a highly delivery focused Project Manager who thrives in a fast paced, complex transformation environment. The successful candidate will lead complex workstreams, drive change adoption, and ensure delivery of measurable outcomes across clinical, operational, and digital stakeholders. They must be action oriented, accountable, and comfortable navigating ambiguity whilst maintaining momentum across multiple workstreams and stakeholders.

How you’ll help us make health happen:

• Deliver technology and operational change projects, ensuring clear plans, timelines and scope.
• Support project initiation, requirements gathering and documentation.
• Manage day‑to‑day project activity, risks and issues, escalating where needed.
• Work closely with clinical, operational, and IT teams to support smooth delivery and adoption.
• Produce clear, accurate reporting and project updates.
• Coordinate third‑party suppliers and internal partners where required.
• Build positive relationships with stakeholders across the hospital.
• Support change management activity, including comms, training planning and engagement.
• Work flexibly with both Agile and Waterfall approaches, depending on project needs.

What you'll bring:

• Significant experience in project management and business change delivery.
• Proven ability to drive delivery, manage RAID, reporting, and governance.
• Strong stakeholder engagement and communication skills across senior and operational audiences.
• Experience translating strategic priorities into clear plans, actions, and benefits.
• Ability to manage competing priorities across multiple teams and dependencies.
• Proven track record of delivering successful outcomes and benefits across a variety of projects.
• Project management qualification or working knowledge of project management methodologies such as PRINCE2, PMP, CAPM, or Agile/Scrum.
• Working knowledge of change methodologies such as ADKAR or Prosci or similar.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Time Type: Full time
Job Area: IT
Locations: Cromwell Hospital London

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.