Programme Support Officer

South Yorkshire Mayoral Combined Authority; Sheffield; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Hybrid working

Flexible Hours Scheme

Annual Leave Purchase Scheme

Training on the job

Cycle-to-Work schemes

Job summary

South Yorkshire Mayoral Combined Authority is seeking a Programme Support Officer at Sheffield Head Office. This role provides high-quality administrative and operational support to the Programme Delivery Team, helping coordinate meetings, governance processes, diaries, reports and minutes.

You will work with internal teams and external partners to ensure smooth delivery of programmes, handle sensitive information discreetly and maintain documentation.

Qualifications

• Experience in administrative or business support roles.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to handle confidential information appropriately.
• Proactive and flexible problem-solving approach.

Responsibilities

• Coordinate meetings and governance processes, support boards/panels, and manage diaries.
• Prepare documentation and ensure actions and decisions are recorded and followed up.
• Produce reports and minutes with accuracy within agreed timescales.
• Maintain programme documentation and support governance and reporting.

Skills

Administrative support

Time management

Communication skills

Stakeholder liaison

Tools

Word

Excel

PowerPoint

Outlook

Job description

Programme Support Officer

Application Deadline: 27 September 2026

Department: Programme Management Office

Employment Type: Permanent - Full Time

Location: Sheffield Head Office

Reporting To: Will Johnson

Compensation: £32,053 - £34,950 / year

Description

• Hours: 37 hours per week
• Contract: Permanent
• Salary: Grade 6 £32,053 - £34,950
• Location: Sheffield (hybrid working)

Are you a highly organised administrator who thrives in a fast-paced environment and enjoys supporting the successful delivery of significant programmes?

South Yorkshire Mayoral Combined Authority is seeking a proactive and enthusiastic Programme Support Officer to join our Programme Delivery Team. This is an excellent opportunity to play a pivotal role in supporting programme delivery through the provision of high-quality administrative, operational and coordination support.

As a Programme Support Officer, you will provide comprehensive support to the wider Programme Delivery Team, helping to ensure the smooth and effective running of programmes and projects across the organisation. You will undertake a variety of administrative and coordination activities, including organising meetings, managing diaries, preparing reports and correspondence, and producing accurate and concise meeting minutes within agreed timescales.

This is a fantastic opportunity to develop your skills and experience within a dynamic and supportive team while contributing to programmes that make a real difference to communities across South Yorkshire.

About the role

As a Programme Support Officer, you will support the delivery of programmes and projects by providing high-quality administrative and operational support across a range of activities.

You will help coordinate meetings and governance processes, including supporting boards and panels, managing diaries, preparing documentation and ensuring actions and decisions are accurately recorded and followed up. You will also support the production of reports, maintain programme documentation and contribute to the management of funding and performance information.

Working closely with colleagues across the organisation, you will play an important role in maintaining effective systems, processes and controls that support programme governance and reporting. You will handle sensitive information with professionalism and discretion, ensuring compliance with organisational policies and information governance requirements.

The role requires a collaborative approach, working with internal teams, senior leaders and external partners to support effective programme delivery and help ensure organisational priorities are achieved.

About you

The successful candidate will be highly organised, able to manage competing priorities and confident working to tight deadlines. You will have excellent communication skills, both written and verbal, and be capable of building effective relationships with stakeholders at all levels across the Mayoral Combined Authority.

• Experience of working in an administrative or business support role.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Experience using Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• The ability to manage confidential and sensitive information appropriately.
• Strong attention to detail and the ability to produce high-quality documentation.
• A proactive and flexible approach to problem-solving.
• The ability to work independently whilst also contributing effectively as part of a team.

You will also play an important role in monitoring actions, identifying and escalating issues, and supporting effective programme governance and reporting. Above all, you will be someone who enjoys helping others succeed, takes pride in delivering a high-quality service, and is motivated by contributing to programmes that deliver positive outcomes for South Yorkshire's communities.

Benefits

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of our benefits include

Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.

Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave.

Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.

Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.

Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.

Training on the job - Support with upskilling skills through on-the-job training and qualifications

Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact [e-mail] or include within your application form detailing the adjustment and how it will assist in managing any barriers.