BMfS Governance Support Officer

MOD Abbey Wood, Filton, Bristol, BS34 8JH

Job Summary

“Defence Support Major Programmes will address shortcomings in the effective delivery of Support, pan-Defence, and deliver £Bns of financial savings over the next 10 years. Driving change together with external consultants, industry, DE&S and the Front-Line commands, we will enable Defence to achieve greater agility and efficiency, achieving both value for money for the taxpayer and also operational advantage.”

‘Business Modernisation for Support’ (BMfS) is, first and foremost, a business change and process re-engineering programme. It seeks to transition Defence from legacy processes to align with leading practice across both the commercial Support sector and with allies. This in turn allows for future Defence business processes to be underpinned by Commercial Off-the-Shelf (COTS), cloud-enabled, evergreen Information Systems (IS), integrated with the Defence Digital Backbone, cyber-secure and accessible globally. The introduction of Robotic Process Automation and AI where appropriate will remove the need for human intervention in non-value-adding tasks, and the implementation of a simple, intuitive ‘Amazon-style’ interface will reduce the need for specialist training, minimise instances of human error and improve the user experience.

The Operations Support Governance Support Officer role will coordinate a wide range of business activities in a complex programme environment, contributing to the smooth running of Leadership activity and ensuring alignment with Major Programmes activities. The role will support the wider team in reaching the programme and project milestones and targets. The role will be responsible for the coordination and support the delivery of Programme and Project governance processes to align documentation, of projects and other delivery activities within BMfS. The role will support the coherence of programme reporting and documentation and facilitation, support to governance meetings. The post holder will also be responsible for supporting and contributing to management activities such as the movement of personnel, Information access and control including permission management, Contract Purchasing and Finance management actions among others.

The post holder will also work closely with other roles within the Operations Support team, to inform, align and support with important deadline activities.

This position is advertised at 37 hours per week.

Job Description

Main objectives include but are not limited to:

• Support of Programme and Project Governance Framework implementation/maintenance:
• Assist and support in maintaining governance processes and frameworks.
• Support PCMs to ensure the adherence of BMfS governance standards across Programme and Project documentation that is used in Governance meetings.
• Programme Reporting and Documentation:
• Provide secretariat and governance support in the preparation and maintenance of regular programme documentation ensuring it is consistent and current.
• Support the updating and organisation of programme information in management tools e.g. Kan Ban etc.
• Coordinate Ops Spt Governance Meetings:
• Provide administrative support to Ops Spt governance meetings, including scheduling, preparing agendas, slides and taking minutes as well as following up on action items and maintaining meeting terms of reference (ToRs).
• Programme Business Planning and resource coordination:
• Provide effective and efficient management of programme business planning activities including facilities, IT equipment, BSO etc. including items allocated to contractors.
• Contract Management Support and coordination:
• Support the D2SP Contract Management by processing CP&F actions including monthly receipting and creation of Purchase Requisitions.
  

Main Objectives Include But Are Not Limited To

• Support of Programme and Project Governance Framework implementation/maintenance:
• Assist and support in maintaining governance processes and frameworks.
• Support PCMs to ensure the adherence of BMfS governance standards across Programme and Project documentation that is used in Governance meetings.
• Programme Reporting and Documentation:
• Provide secretariat and governance support in the preparation and maintenance of regular programme documentation ensuring it is consistent and current.
• Support the updating and organisation of programme information in management tools e.g. Kan Ban etc.
• Coordinate Ops Spt Governance Meetings:
• Provide administrative support to Ops Spt governance meetings, including scheduling, preparing agendas, slides and taking minutes as well as following up on action items and maintaining meeting terms of reference (ToRs).
• Programme Business Planning and resource coordination:
• Provide effective and efficient management of programme business planning activities including facilities, IT equipment, BSO etc. including items allocated to contractors.
• Contract Management Support and coordination:
• Support the D2SP Contract Management by processing CP&F actions including monthly receipting and creation of Purchase Requisitions.
  

Person specification

Essential Criteria

• Any Programme management qualification e.g. MSP - Foundation level
  
  

Desirable Criteria

• Knowledge of IKM within Defence
• Minute taking
• Strong teamwork and customer service ethic.
• Ability to influence and communicate with data owners at various levels within the organisation to secure input required.
• Experienced in use of O365 package 4.
  
  

Qualifications

Any Programme management qualification e.g. MSP - Foundation level

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions
• Working Together
• Managing a Quality Service
  
  

We only ask for evidence of these behaviours on your application form:

• Leadership
• Communicating and Influencing
• Delivering at Pace
  
  

Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Our on-site facilities include:
• Subsidised canteen
• Gym
• Coffee bars
• Shops
• Free parking
  

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history and previous skills and experience.

Candidates will be required to provide a statement of suitability. (250 - Word count)

At sift, you will be assessed against your CV, Statement of suitability and the following:

• Leadership
• Communicating and Influencing
• Delivering at Pace
  
  

At Interview, You Will Be Assessed Against The Following

• Making Effective Decisions
• Working Together
• Managing a Quality Service
  
  

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences.

Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

In the event of a large number of applicants at sift, an initial sift will be undertaken based upon the essential criteria. Only if successful at this initial sift will the entire application then be reviewed.

In The Event Of a Strong Field Of Candidates At Interview, The Following Desirable Criteria Will Be Considered To Distinguish The Order Or Merit

A minimum of 1 year’s relevant experience in administrative, governance, secretariat type role . An understating of large or complex programme/project environment is desired.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : BMfS Ops MU
• Email : ukstratcom-defsp-bmfs-opsmu@mod.gov.uk
  
  

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.