Programme Support Officer

Public Health Wales; Cardiff; On-site; GBP 28,000 - 38,000; Full time

Job summary

Public Health Wales is seeking a motivated Programme Support Officer to bolster the Primary Care Division and help deliver national priorities for transforming primary and community care across Wales. You will coordinate activities, monitor progress, support governance and ensure delivery plans stay on track.

You will work with programme leads and external partners, managing multiple priorities, organising meetings and events, and maintaining comprehensive programme documentation and reporting

Qualifications

• We are seeking highly organised, proactive and adaptable individuals with excellent communication and interpersonal skills.
• Experience supporting programmes and projects in a complex environment is desirable.
• Ability to coordinate meetings, events and maintain programme documentation and reporting processes.

Responsibilities

• Supporting the planning, coordination and delivery of programmes and projects.
• Developing and maintaining programme documentation, including project plans, action logs, risk registers, issue logs and stakeholder records.
• Monitoring programme activity and progress, identifying risks, issues and dependencies, and escalating concerns appropriately.
• Supporting programme governance arrangements, including the preparation of reports, briefing papers, agendas and supporting documentation for meetings and programme boards.
• Organising and coordinating meetings, workshops, training sessions and stakeholder events.
• Building and maintaining effective working relationships with a wide range of stakeholders.
• Collecting, collating and analysing information from a range of sources to support programme reporting, performance monitoring and decision making.
• Producing routine and ad hoc reports, presentations and programme updates for senior managers and stakeholders.
• Supporting the monitoring of programme budgets and expenditure, maintaining financial records and assisting with financial reporting processes.
• Assisting with the coordination and dissemination of resources, communications and materials that support programme delivery.
• Supporting audits, evaluations and reviews to help measure programme effectiveness.

Skills

Organisational skills

Communication

Interpersonal skills

Project coordination

Meeting coordination

Documentation and reporting

Job description

Do you have experience supporting programmes and projects and can demonstrate successful delivery within a complex environment?

If so, the Primary Care Division at Public Health Wales is looking for a motivated and organised Programme Support Officer to join our team and play a key role in delivering national priorities that support the transformation of primary and community care across Wales.

The Primary Care Division works to improve population health through prevention, reducing health inequalities and supporting innovative approaches to primary care delivery. Working with a wide range of partners across Wales, the Division leads programmes that support service transformation, quality improvement and public health impact within primary care settings.

As a Programme Support Officer, you will provide high-quality programme and project support to enable the successful delivery of a portfolio of national programmes and initiatives. You will work closely with programme leads, public health professionals and external stakeholders to coordinate activities, monitor progress, support governance arrangements and ensure delivery plans remain on track.

We are looking for someone who is highly organised, proactive and adaptable, with excellent communication and interpersonal skills. You will be confident managing multiple priorities, coordinating meetings and events, maintaining programme documentation and supporting reporting processes.

The Programme Support Officer will support the successful delivery of programmes, projects and workstreams within the Primary Care Division.

Key Responsibilities Include

• Supporting the planning, coordination and delivery of programmes and projects.
• Developing and maintaining programme documentation, including project plans, action logs, risk registers, issue logs and stakeholder records.
• Monitoring programme activity and progress, identifying risks, issues and dependencies, and escalating concerns appropriately.
• Supporting programme governance arrangements, including the preparation of reports, briefing papers, agendas and supporting documentation for meetings and programme boards.
• Organising and coordinating meetings, workshops, training sessions and stakeholder events.
• Building and maintaining effective working relationships with a wide range of stakeholders.
• Collecting, collating and analysing information from a range of sources to support programme reporting, performance monitoring and decision making.
• Producing routine and ad hoc reports, presentations and programme updates for senior managers and stakeholders.
• Supporting the monitoring of programme budgets and expenditure, maintaining financial records and assisting with financial reporting processes.
• Assisting with the coordination and dissemination of resources, communications and materials that support programme delivery.
• Supporting audits, evaluations and reviews to help measure programme effectiveness.

We are Public Health Wales

the national public health agency in Wales.

Our purpose is ’Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales.

In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

For further details / informal visits contact: Name: Amber Lavans Job title: Senior Public Health Practitioner Email address: [e-mail]

Anna Tippett

Business Manager

[e-mail]