Programme Support & Monitoring Officer fixed term for 12 months

ST. HELENS COUNCIL; St Helens; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Merseyside Pension Fund

Job summary

St Helens Council is seeking candidates for roles within the Supported Housing Hub to enhance the quality and safety of supported housing across the Borough. You will engage with housing providers, residents and internal and external partners, contributing to housing strategy and regulatory oversight under the Act 2023.

The role blends data analysis, project support and service administration to deliver real benefits for residents.

Responsibilities

• Provide oversight of activities of supported housing providers and residents within the Borough.
• Collaborate with landlords, providers and internal/external partners to improve service delivery.
• Contribute to the wider Housing Strategy and regulatory oversight under the 2023 Act.

Job description

St Helens Supported Housing Hub provides St Helens Borough Council with oversight of Supported Housing activity within the Borough. We monitor existing and new providers of Supported Housing and work closely with other teams to ensure that supported housing is safe, the support being delivered is of good quality and that any housing benefit payments are value for money.

In 2022 St Helens became one of twenty-five Local Authorities across the country to take part in a pilot scheme to develop work in this area. We are now building on our experience to date, as we prepare for the forthcoming Supported Housing regulatory regime under the Supported Housing (Regulatory Oversight) Act 2023 (not yet implemented).

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people’s lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

As a St Helens Council employee, you'll be enrolled in the Merseyside Pension Fund Pension Scheme. Use the calculator to see what your annual pension could be worth based on your salary and length of service. [Try the calculator]

Roles That Matter

As part of our Supported Housing Hub, you will play a key role in improving supported housing for some of our most vulnerable residents across St Helens. Working in collaboration with others in the team, you will support and manage the functions of the service. As the first point of contact you will deal directly with Support Providers and residents and provide oversight of their activities within the Borough.

As a multi-disciplinary service, we work closely with landlords, support providers and residents as well as internal teams and external agencies. This varied and rewarding role combines community engagement, data analysis, project support and service administration, offering the opportunity to make a real difference for our residents.

Your work will contribute to the wider Housing Strategy for St Helens and specifically to the delivery of the Supported Housing (Regulatory Oversight) Act 2023.

Full Job Description & Person Specification Documents are included with this advert.

Employees can regularly work away from Council workspaces (including home or other locations), alongside required office-based working. The balance between remote and office-based working is determined at service level based on operational need, however, there has been a minimum specification that staff will work at least 2 days from an office-based location.

St Helens Council is officially recognised as one of the region’s leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abid by the ethical standards embodied by the 7 Nolan Principles.