Programme Specialist

St. James’s Place; United Kingdom; Hybrid; GBP 34,000 - 52,000; Full time

Benefits offered by this job

28 days leave + bank holidays (option

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice

Job summary

St. James’s Place seeks a Programme Specialist on a 12-month fixed-term contract to lead scalable recruitment and development programmes.

Based in the UK, you will work in Partnership Support to ensure delivery excellence across stakeholders, systems and processes, driving continuous improvement and a superb participant experience. You’ll coordinate virtual and in-person sessions, manage end-to-end operations, and use CRM platforms to streamline registrations, communications, and reporting while

Qualifications

• Highly organised with excellent attention to detail.
• Ability to manage multiple workstreams simultaneously.
• Experience using delegate management or CRM systems (Cvent, Salesforce or similar).
• Experience in recruitment, onboarding, or development programmes.

Responsibilities

• Coordinate planning and delivery of recruitment and development programmes across virtual and in-person formats.
• Manage end-to-end programme operations from onboarding to completion.
• Administer platforms and systems to facilitate registration, communications, scheduling, and tracking.
• Deliver virtual learning and engagement activities using Zoom and Cvent.
• Maintain accurate data and reporting with compliance to data management requirements.
• Coordinate communications with participants, facilitators, suppliers and stakeholders.
• Monitor budgets and support supplier and vendor management activities.
• Track and report on programme performance and participant feedback.
• Identify opportunities to enhance delivery and participant experience.
• Support wider talent, recruitment and development initiatives and ad hoc projects.

Skills

Organisation

Multi-tasking

Data-driven decisions

CRM systems (Cvent, Salesforce)

Recruitment & onboarding

Programme delivery (in-person/virtual)

Budget tracking

Tools

Zoom

Cvent

Salesforce

Job description

At a glance:

Location: Any SJP UK Location

Workplace Type: Hybrid: 2 days in office & 3 days remote

Employment Type: 12 month Fixed-Term Contract

Seniority: Associate

About the role:

As a Programme Specialist, you’ll play a pivotal role in delivering high-quality recruitment and development programmes at scale. Working within Partnership Support, you’ll ensure programmes are executed consistently and effectively, bringing together stakeholders, systems, and insight to create an outstanding participant experience. You'll continuously identify opportunities to improve processes, enhance delivery, and drive operational excellence across our Partnership and Field teams.

What you'll be doing:

• Coordinate the planning and delivery of recruitment and development programmes across virtual and in-person formats
• Manage end to end programme operations, ensuring a seamless participant experience from onboarding through to completion
• Administer platforms and systems to facilitate registration, communications, scheduling, and participant tracking
• Deliver virtual learning and engagement activities using platforms such as Zoom and Cvent
• Maintain accurate data and reporting, ensuring compliance with data management requirements
• Coordinate communications with participants, facilitators, suppliers, and key stakeholders
• Monitor budgets and support supplier and vendor management activities
• Track, analyse, and report on programme performance, engagement, and participant feedback
• Identify and implement opportunities to enhance delivery, processes, and participant experience
• Support the delivery of wider talent, recruitment, and development initiatives, as well as ad hoc projects as required

About you:

We are seeking someone who is highly organised and thrive in fast-paced, high-volume environments where quality execution, collaboration, and continuous improvement are key. You enjoy bringing structure to complex activities, coordinating multiple stakeholders, and ensuring programmes are delivered to a consistently high standard. You are proactive in identifying opportunities to improve processes and participant experiences, using data and feedback to inform your approach.

• Strong organisational and coordination skills with excellent attention to detail
• Ability to manage multiple workstreams simultaneously
• Confidence in using data, reporting, and insights to inform decision-making and improve outcomes
• Experience using delegate management or CRM systems (e.g. Cvent, Salesforce or similar)
• Experience in recruitment, onboarding, or development programmes
• Experience delivering both in-person and virtual programmes
• Budget tracking and supplier management experience

Special Requirements:

From time to time, the role may involve travel and some flexibility to support programme delivery.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

• 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
• Private Medical Insurance – company-funded cover for you and your immediate family
• Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
• Protection Benefits – company-funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments

We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.

As a businessregulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.