Programme Partner Assistant

Human Appeal; Cheadle; On-site; GBP 21,000 - 29,000; Full time

Job summary

Human Appeal in Manchester is seeking a Programme Partner Assistant based in Cheadle to support the Global Partners Support Manager and PMU staff in implementing international programmes. The role focuses on coordination, reporting, and donor communications to ensure smooth operations for beneficiaries.

The ideal candidate will hold a Bachelor's degree and have at least 1 year of administrative experience in an NGO or similar setting, with strong English and MS Office skills.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 1 year experience providing administrative support in a paid or voluntary capacity, ideally with an I/NGO.
• Understanding and passion for the International Development sector / Understanding the project life cycle.
• Proficiency in MS Office Suite.

Responsibilities

• Provide administrative support to the Global Partners Support Manager and PMU staff.
• Assist in coordinating project documentation, proposals, and donor contracts.
• Review narrative and financial reports for donors as needed.
• Maintain detailed project records and donor information.
• Support with field trips, audits, and project communications.

Skills

Communication skills

English fluency

Education

Bachelor's degree in Social Sciences or International Development

Tools

MS Office Suite

Job description

Human Appeal is a global non-profit humanitarian and development organisation. We deliver life‑saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community‑led programmes in healthcare, education, and livelihoods to build resilience and self‑reliance. Our experienced local teams work in vulnerable, hard‑to‑reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.

Position Overview

We have an exciting opportunity for a Programme Partner Assistant position within the Programme department based at Cheadle, Manchester. The role will provide administrative support to the Global Partners Support Manager and PMU staff in the implementation, coordination and monitoring of Human Appeal (HA)’s international programmes, as well as supporting in the process of collecting and presenting project feedback to HA partners and/or donors. All with a view to ensuring the smooth operational running of HA’s international programmes in order that as many beneficiaries as possible can be adequately supported by our charity.

Main Responsibilities

• Support the management of projects through the project life‑cycle including; project design, planning, implementation, monitoring evaluation and learning
• Support the preparation of all key paperwork, review of proposals, funding agreements, partnership agreements/contracts etc. in relating to the full programme management cycle on SP & SF.
• Assist in the review of narrative and financial reports for prospective and existing donors regarding projects overseas
• Provide necessary field‑based information updates to meet requirements of the Communications, Donor Care and Fundraising teams
• Assist in coordinating regular field trips for the Programmes and FR (REACH programme) teams so that they can carry out project audits, monitoring and visibility needs.
• Maintain detailed records of projects and donors through effective use of our internal systems and Salesforce database
• Assist in the development of HA Programmes department’s project materials, trainings and toolkits
• Provide ad‑hoc administrative support to the Programmes Team, including routine office tasks
• Liaise with relevant HA Programmes teams/desks and partners to prepare and edit project proposals where requested
• Support the compilation of donor and partner correspondence, contracts, etc. when required
• Responsible for scheduling and booking rooms for Programmes meetings, compiling agendas, recording minutes and then circulating minutes and action points
• Lead on processing invoices for payment by finance on the financial management system.
• Submitting/follow up with finance for approval on budget review of new projects
• Regularly update and follow up with FOs for collating information for key databases including Programme Management Matrix and Payments Tracker
• Lead on follow up for the submission of monthly reports from field offices, and assist in reviewing these.
• Lead on collating documents for partner due diligence
• Supporting with the compilation of internal communications
• Playing a support role during inception periods for major new projects, e.g. emergency response projects, under the supervision of the PMU
• Attend regular team meetings and contribute to the overall smooth operational running of the Programmes department.
• Keep up to date with the major issues pertaining to international development and humanitarian response

Employee duties are not limited only to the above‑mentioned responsibilities; they may perform other duties as assigned

Candidate essential criteria

• Minimum Bachelor’s degree ideally in a relevant field, such as Social Sciences, or International Development
• At least 1 year experience of providing administrative support in a paid or voluntary capacity, ideally with an I/NGO.
• Understanding and passion for the International Development sector / Understanding the project life cycle.
• Proficiency in communication skills.
• Computer literate, proficient in MS Office Suite
• Fluent English is essential.

Candidate desirable criteria

• Additional languages desirable, Arabic, French.

Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.

Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups. The organisation maintains a zero‑tolerance policy toward Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH), with all staff required to comply with Preventing Sexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards and safe recruitment procedures.