Programme Operations Manager (Role for a Digital Learning Specialist in EdTech)

RS Consult; Birmingham; Remote; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise innovante dans le secteur de l'éducation numérique recherche un Programme Operations Manager expérimenté pour rejoindre son équipe. Le candidat idéal aura une solide expérience en conception pédagogique et en gestion des parties prenantes, tout en étant capable de diriger des projets dans un environnement dynamique. Ce rôle à distance offre l'opportunité de travailler avec des universités de premier plan et des experts du secteur pour créer des programmes éducatifs de haute qualité.

Benefits

Équipe axée sur la mission

Flexibilité de travail à distance

Culture de haute performance avec retour d'information régulier

Qualifications

• Expérience en éducation en ligne et en conception pédagogique.
• Compréhension solide de la méthodologie Agile et du design centré sur l'utilisateur.
• Expérience dans des environnements edtech similaires.

Responsibilities

• Gérer le cycle de vie des produits d'apprentissage numériques.
• Collaborer avec des équipes internes et externes pour garantir la qualité des produits.
• Surveiller le développement des programmes et améliorer les résultats d'apprentissage.

Skills

Gestion des parties prenantes

Conception pédagogique

Communication

Résolution de problèmes

Compétences organisationnelles

Education

Baccalauréat ou maîtrise (préféré dans les domaines : éducation, technologie numérique)

Job description

FourthRev is looking for an experienced, impact-driven Programme Operations Manager to join our high-performing operations team. Based within the Product Team, you will play a critical role in managing the full lifecycle of our digital learning products - from strategy and curriculum co-creation to pedagogic design, development, and quality assurance. This role is ideal for someone confident in managing stakeholders, both internally and externally, and ensuring products are delivered to the highest standard.

This is a fully remote role open to candidates in both the UK and South Africa.

Your Mission

You will work closely with the Chief Learning Officer and Senior Projects Manager to oversee the development and continuous improvement of world-class educational programmes. These programmes are designed to help learners thrive in the digital economy and are co-created with top universities, subject matter experts, and industry leaders. You will help shape our products to meet real-world needs and ensure a consistent careers-first experience across everything we build.

What You'll Do

Programme Development

• Collaborate with the Product Development and Product Operations teams to guide product strategy using learner insights, industry trends, and technological advancements
• Lead and support new projects involving curriculum co-creation with universities and industry experts to deliver exceptional learner and business outcomes
• Manage and support a team of subject matter experts or external contributors for curriculum design, content creation, and research

Project and Roadmap Management (including suppliers)

• Support product roadmap development by reviewing and reporting on programme KPIs
• Drive process improvements across the product lifecycle from concept to continuous improvement
• Oversee relevant internal teams and manage relationships with external suppliers for key projects, ensuring high-quality product development within timelines and budgets
• Act as a liaison for stakeholder briefings, problem-solving sessions, and innovation meetings as needed

Quality Assurance

• Partner with and line manage, as needed, wider teams to ensure all learning materials meet quality standards across formats: written, video, graphical, and assessment
• Perform regular quality assurance checks and final reviews before learner release

Media

• Oversee the Media resource and line manage, as needed, to support capacity planning and prioritisation across new course development, continuous improvement, and marketing assets
• Support coordination of video asset creation by managing logistics and external stakeholders

Ops Management and Reporting

• Work closely with the wider product team to align plans, priorities, and sprint execution
• Support decision-making and priority planning for team members to ensure deadlines are met
• Represent members of the Product Development and Product Ops management team at internal and external meetings as appropriate

Requirements

What You'll Bring

• Bachelor's or master's degree (preferred fields: education, digital technology)
• Strong experience in online education, instructional design, and digital pedagogy
• Experience in similar edtech environments shipping high-quality products in fast-paced commercial settings
• Demonstrated success in designing blended and virtual learning experiences
• Solid understanding of Agile methodology and user-centred design
• Proven stakeholder management experience with senior partners and stakeholders
• Experience managing external suppliers
• Excellent communication, problem-solving, and organisational skills
• Experience working with international and remote teams

Benefits

At FourthRev, we work at the intersection of education and the future of work. We collaborate with the world's leading universities and tech companies to design rigorous, career-focused learning experiences. We are a remote-first team that values impact, collaboration, growth, and flexibility.

You can expect:

• A mission-driven team committed to real-world learner outcomes
• Flexibility to work remotely in the UK or South Africa
• A transparent, high-performance culture with regular feedback and coaching