Programme Operations Manager – Hybrid (Fixed-Term)

Flourish Ventures; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Learning & development

Additional days off for professional开发

Job summary

GSMA is seeking an Assistant Operations Manager for the Mobile for Development team in London, hybrid working, on a fixed-term contract until 31 October 2027. The role supports the Advancing Financial Health in Mobile Money Ecosystems initiative by coordinating programme operations, financials, reporting, and governance across multiple global teams.

You will implement planning, budgeting and risk controls, manage procurement and event logistics, and collaborate with finance, legal, HR,

Qualifications

• Demonstrable operations and project management experience in donor-funded settings.
• Strong organisational and planning skills across multiple workstreams.
• Experience budgeting, forecasting and financial processes.
• Proven track record tracking and reporting on project activities.
• Excellent stakeholder management across teams and geographies.
• Proactive, detail-oriented and able to work in a global, flexible environment.

Responsibilities

• Assist the Senior Operations Managers in tracking and reporting on deliverables and KPIs.
• Support monthly programme internal reports, and quarterly and annual donor reporting.
• Maintain programme risk, issue and lessons learned logs with escalation as needed.
• Assist with activity planning and tracking of workplans.
• Support end-to-end procurement processes with the finance team.
• Coordinate event planning and logistics, including venues and liaison with teams.
• Manage travel tracking and keep shared filing systems organized (e.g., SharePoint).
• Undertake other duties commensurate with level as requested by Senior Operations Managers.

Skills

Project management

Budgeting & forecasting

Reporting

Stakeholder management

MS Office

Tools

SharePoint

Project/Grant management systems

Job description

GSMA is seeking an Assistant Operations Manager for the Mobile for Development team in London, hybrid working, on a fixed-term contract until 31 October 2027. The role supports the Advancing Financial Health in Mobile Money Ecosystems initiative by coordinating programme operations, financials, reporting, and governance across multiple global teams.

You will implement planning, budgeting and risk controls, manage procurement and event logistics, and collaborate with finance, legal, HR,