Programme Manager (PMO)

FBI &TMT; Northam; On-site; GBP 90,000 - 130,000; Full time

Job summary

FBI &TMT is seeking a skilled Programme Manager (PMO) on a contract basis to lead a complex transformation programme. The role provides programme-wide delivery leadership, integrated planning, governance and control across multiple workstreams and partners.

The successful candidate will deputise for the Programme Director, manage the integrated plan, and drive delivery assurance and stakeholder engagement across business functions.

Qualifications

• Significant experience in senior programme management or IT PMO leadership within large-scale transformation.
• Proven ability to deputise for a Programme Director and engage with executive stakeholders.
• Demonstrable experience managing integrated plans across multiple workstreams, organisations and delivery partners.
• Strong governance experience with creation of Steering Group reports and decision papers.
• Excellent understanding of programme controls including critical path, milestones, risks and dependencies.
• Experience managing systems integrators or third-party technology partners in a collaborative way.
• Strong facilitation, influencing and conflict-resolution skills with decisive leadership.
• Excellent communication, organisation and problem-solving abilities in ambiguous environments.

Responsibilities

• Act as trusted deputy to the Programme Director and represent the programme in governance forums.
• Own and maintain the integrated programme plan with milestones, dependencies and readiness activities.
• Lead cross-workstream planning sessions and ensure plans are logically sequenced.
• Manage programme governance, steering group calendars, agendas and executive packs.
• Maintain controls covering risks, issues, dependencies, change control and delivery assurance.
• Analyse delivery data to identify risks and drive recovery or re-planning as needed.
• Build relationships with senior stakeholders, consultancies and delivery partners.
• Lead the PMO team and continually improve programme ways of working.

Skills

Senior PMO leadership

Integrated planning

Governance

Stakeholder management

Risk & issues management

Cross-functional collaboration

Change control

Delivery assurance

Job description

Our client, a leading organisation in the retail and technology sector, is seeking a skilled Programme Manager (PMO) for a contract role supporting a complex transformation programme. This senior position will provide programme-wide delivery leadership, integrated planning, governance and control across multiple workstreams, technology partners and business functions.

Key Responsibilities

• Act as a trusted deputy to the Programme Director, representing the programme in agreed leadership, governance and delivery forums.
• Own and maintain the integrated programme plan, incorporating workstream, partner, milestone, dependency, resource and business readiness activity.
• Lead cross-workstream planning sessions, ensuring plans are complete, achievable, logically sequenced and aligned to programme outcomes.
• Manage programme governance, including Steering Group calendars, agendas, executive packs, decisions, actions and follow-up.
• Maintain effective programme controls covering risks, issues dependencies, assumptions, decisions, scope, change control and delivery assurance.
• Analyse delivery information to identify emerging risks, pressure points and impacts, driving recovery or re-planning where required.
• Build strong relationships with senior stakeholders, workstream leads, consultancies, systems integrators and technology delivery partners.
• Lead the PMO team, establishing consistent standards and continuously improving programme ways of working.

Job Requirements

• Significant experience in senior programme management, programme delivery or IT PMO leadership within a large-scale, complex transformation.
• Proven ability to deputise for a Programme Director or equivalent senior programme leader and engage credibly with executive stakeholders.
• Demonstrable experience managing integrated plans across multiple workstreams, organisations and delivery partners.
• Strong governance experience, including the preparation of Steering Group and executive-level reports, packs and decision papers.
• Excellent understanding of programme controls, including critical path management, milestones, risks, issues, dependencies, change control and assurance.
• Experience managing systems integrators, consultancies or third-party technology partners in an accountable and collaborative manner.
• Strong facilitation, influencing and conflict-resolution skills, with the confidence to provide constructive challenge.
• Excellent communication, organisation and problem-solving abilities, with the capacity to remain calm and decisive in an ambiguous environment.

Desirable Experience

• Knowledge of Workday, consultancy or comparable systems integrators and professional services partners.
• Experience working across global, regional and matrixed organisations.
• Understanding of both predictive and iterative delivery approaches, with the judgement to apply proportionate methods.

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