Programme Manager

Softcat plc; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension

Share incentive plan

Life Assurance

Holiday

Trips

Vouchers

Family benefits

Maternity and paternity support

Job summary

Softcat plc is seeking an experienced Programme Manager to lead the internal technology transformation programme, overseeing governance, coordination and delivery across multiple projects. You will work with senior stakeholders and align priorities to strategic objectives while managing budgets and benefits realisation.

Applicants should bring strong experience in both Agile and Waterfall approaches, with a proven ability to balance cost, timelines and outcomes in a fast-paced environment.

Qualifications

• Proven experience leading IT or business change programmes with budget accountability.
• Strong governance, planning and delivery controls.
• Excellent communication and stakeholder management, including senior leaders.
• Experience with cross-project risks, dependencies and change at scale.
• Ability to work across business and technical teams in a fast-paced environment.
• Structured, outcome-focused mindset with strong judgement.

Responsibilities

• Provide governance, delivery & financial oversight across a complex programme.
• Establish programme plans, roadmaps and reporting artefacts.
• Coordinate delivery across multiple projects and workstreams.
• Manage interdependencies, scope, timelines and funding approvals.
• Oversee budgets, forecasts and financial reporting to leadership.
• Identify risks, issues and dependencies; manage changes with options for decisions.

Skills

Programme governance

Budget management

Stakeholder management

Agile & Waterfall

Cross-project coordination

Job description

Would you like to kick start your career in a supportive,collaborativeand innovative company?

Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team?

About Softcat

As one of the UK's leading IT infrastructure providers and a FTSE 250 listed company, we have built a reputation for excellence. Our strategy is simple – we believe that highly engaged employees are the key to building customer trust and loyalty over the years. This trust and loyalty, combined with our market leading growth and performance, enables us to invest in our technology and services capabilities.

This investment in turns drives even more engaged employees. We are committed to giving everyone the opportunity to step up and show how much they can achieve. Our success is truly a collective effort - we succeed when all our peoplesucceed.

Why join Softcat's internal technology team?

Softcat is an amazing success story and as part of our continued growth we are investing significantly more in a new technology strategy going forward. Softcat's internal Technology Team is undergoing an exciting transformation this evolution aims to provide greater opportunities for our people's professional development and prepare us to execute our more ambitious technology strategy effectively.

We're passionate about what we do, how we do it and the positive impact our technologies have on the lives of our employees and customers.

Introduction

We are looking for an experienced Programme Manager to lead TechFwd, Softcat's strategic internal technology transformation programme. You will oversee the governance, coordination and delivery of a complex, multi-workstream programme aligned to strategic objectives and a modern, product-led operating model.

You will bring experience delivering programmes in waterfall environments, alongside a practical understanding of Agile ways of working, enabling you to operate effectively across both approaches.

Working closely with senior stakeholders across Product, Technology, Business Change and the PMO, you will align priorities, manage dependencies, and provide clear reporting on progress, risks and outcomes.

You will also oversee programme governance, financial management, and benefits realisation across multiple projects and workstreams.

As a Programme Manager you will cover the following

Programme Governance, Delivery & Financial Oversight

Provide structured oversight and control across a complex programme to ensure coordinated delivery, financial control and value realisation.

• Establish and maintain programme‑level plans, roadmaps, governance artefacts and reporting.
• Coordinate delivery across multiple projects and workstreams, managing interdependencies and sequencing.
• Own programme‑level governance, ensuring delivery remains aligned to agreed scope, priorities, timelines and funding approvals.
• Maintain oversight of programme budgets and forecasts, working with Finance and delivery leads to track spend and manage variance.
• Provide clear, consolidated programme status and financial reporting to senior stakeholders and governance forums.

Proactively manage complexity and uncertainty across the programme lifecycle.

• Identify, document and manage programme‑level risks, issues and dependencies.
• Assess the cost and funding impact of risks, delays and proposed changes across the programme.
• Ensure change is assessed holistically, with clear understanding of impacts on delivery, cost, timelines and benefits.
• Support senior stakeholders with clear options, impacts and recommendations to enable effective decision‑

Stakeholder & Senior Leadership Engagement

Build alignment, confidence and trust through strong communication and leadership.

• Act as a primary point of contact for senior business and technology stakeholders for the programme.
• Facilitate programme‑level governance forums, steering groups, decision points and financial performance.
• Translate strategic objectives into clear delivery outcomes and priorities.
• Actively manage stakeholder expectations and resolve conflicts or competing priorities.

Ways of Working & Continuous Improvement

Promote effective, consistent delivery practices across the programme.

• Apply appropriate delivery approaches (Agile, Waterfall or hybrid) at programme scale in line with Softcat frameworks.
• Promote consistent governance standards, delivery assurance and transparency.
• Identify systemic delivery challenges and drive continuous improvement across the programme.
• Coach and support Project Managers and delivery leads as required.

What we need from you

• Proven experience leading or coordinating complex IT or business change programmes with budgetary accountability.
• Strong understanding of programme‑level governance, planning and delivery controls.
• Excellent communication and stakeholder management skills, including engagement with senior leaders.
• Experience managing cross‑project risks, dependencies and change at scale.
• Ability to work confidently across business and technical teams in a fast‑paced environment.
• A structured, outcome‑focused mindset with strong judgement and decision‑making capability.

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self.

We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:

• Pension
• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support
• Pension
• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support
• Pension
• Share incentive plan
• Life Assurance
• Holiday
• Trips
• Vouchers
• Partner/family Benefits
• Maternity, Paternity and Adoption support