Programme Manager

Verisk Analytics, Inc.; Norwich; On-site; GBP 56,000 - 70,000; Full time

Job summary

Verisk Analytics, Inc. in Norwich is seeking a Programme / Senior Project Manager to lead customer implementations, product enhancements and internal change initiatives for Verisk General Insurance UK and Ireland.

You will own plans, budgets and risks, coordinating Delivery, Product, Operations and Sales, and serving as the senior contact for customers and executives on delivery in an Agile environment. The role requires extensive experience managing software/technology projects, strong

Qualifications

• Prince2 Practitioner or equivalent (APM PMQ, PMP)
• Agile project management or Scrum certification (AgilePM, PSM, CSM)
• 10+ years' experience managing software/technology change projects
• Proven track record delivering on time, budget and quality
• Experience in Agile or hybrid (Agile + waterfall) environments
• Experience reporting to senior stakeholders and executives
• Strong planning, risk management and change control skills
• Experience in a PMO environment with governance and reporting
• Experience using AI tools in daily work and applying them responsibly

Responsibilities

• Define project scope, objectives and success criteria with sponsors and stakeholders.
• Build and maintain plans, schedules, milestones and roadmaps with dependencies.
• Estimate budgets and track forecast vs actual spend.
• Produce business cases and initiation documents for project size.
• Lead cross‑functional delivery teams and assign work by skills and capacity.
• Collaborate with Implementation Analysts, Product Owners/Managers and dev teams.
• Oversee daily progress and resolve blockers; escalate when needed.
• Run change control and assess impact of changes for governance.

Skills

Prince2 Practitioner

Agile project management

Scrum certification

10+ years' experience

Stakeholder management

Planning and risk management

PMO governance

AI tools awareness

Job description

Job Description

For more than 50 years, Verisk has been the trusted technology, data and analytics partner to the global insurance industry. Our software and insights help insurers, brokers and reinsurers make smarter decisions, manage risk more effectively and navigate an increasingly complex world.

As a Programme / Senior Project Manager, you will lead the delivery of customer implementations, product enhancements and internal change initiatives for Verisk General Insurance UK and Ireland. You will own plans, budgets, risks and governance, bring together colleagues from Delivery, Product, Operations and Sales, and be the senior point of contact for customers and executives on delivery. You will bring a structured approach to planning and control, and the judgement to adapt it to an Agile delivery environment.

Key objectives

• Deliver projects and programmes on time, within budget and to the agreed scope and quality.
• Give customers and executives clear, honest and timely visibility of progress, risks and decisions.
• Manage dependencies, risks and changes across projects so that delivery stays predictable.
• Improve how we deliver by sharing good practice and lessons learned with the wider Delivery Team.

Responsibilities

Planning and initiation

• Define project and programme scope, objectives, deliverables and success criteria with sponsors and stakeholders.
• Build and maintain plans, schedules, milestones and roadmaps, including dependencies between projects.
• Estimate and agree budgets, and track forecast and actual spend
• Produce business cases, project briefs and initiation documents appropriate to the size of the work.

Delivery and team leadership

• Lead cross-functional delivery teams, assigning work based on skills and capacity and keeping the team motivated and focused.
• Work closely with Implementation Analysts, Product Owners / Managers and development teams, agreeing clear ownership of requirements, backlog, configuration and testing.
• Oversee day-to-day progress and resolve blockers, escalating where necessary.
• Help the team to resolve conflicts and priorities across competing demands.

Governance, risk and control

• Track progress against KPIs and baseline plans, and take corrective action when delivery drifts.
• Identify, assess and manage risks, issues and dependencies, with clear mitigation plans and owners.
• Run change control: assess the impact of change requests and take them to the [change board / Director] for approval where they affect scope, cost or time.
• Make sure deliverables meet agreed quality, compliance and testing standards before release to live.
• Where managing a programme, oversee benefits, interdependencies and overall programme governance.

Stakeholder communication

• Provide regular, accurate status reports to customers, the Executive Team and wider stakeholders.
• Build strong relationships with customers and internal stakeholders, and hold stakeholders to account for their commitments and decisions.
• Lead steering groups, client meetings and project boards.

Closure and continuous improvement

• Manage handover to the customer and to support and operational teams, with a clear acceptance process.
• Run post-implementation reviews, document lessons learned and release remaining resources.
• Close out project financials and archive project records.
• Keep up to date with Agile, Scrum and project management good practice, and encourage its use across the Product and Delivery teams.

Essential

QUALIFICATIONS

• Prince2 Practitioner, or an equivalent project management qualification or demonstrable equivalent experience (for example APM PMQ or PMP).
• Agile project management or Scrum certification (for example AgilePM, PSM or CSM)
• 10+ years' experience managing software, technology or business change projects from initiation to close.
• Track record of delivering to time, budget and quality, with budgets and teams of people.
• Experience of managing projects in an Agile or hybrid (Agile and waterfall) environment.
• Experience of reporting to and influencing senior stakeholders, including customers and executives.
• Strong planning, risk management and change control skills.
• Experience working in or alongside a Programme Management Office (PMO), including PMO standards, governance, reporting, and the tools and templates used to plan and control delivery.
• Experience of using AI tools in your day-to-day work, for example to plan, draft documents, analyse information or report, and sound judgement on using them responsibly and checking their output.

Desirable

• Programme management qualification (for example MSP).
• ITIL 4 Foundation or equivalent understanding of service management.
• Experience in insurance, claims or financial services technology.
• Experience managing several projects at the same time, or running a programme of linked projects.
• Knowledge of software platforms, integration and data migration.
• Working knowledge of how AI is applied in software products and business processes.

About Us

For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

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Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.

Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.

We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.

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Minimum Salary :

56,000

Maximum Salary :

70,000