Programme Facilitator

Action Together; Manchester; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave pro rata

Pension scheme

Wellbeing allowance

Employee Assistance Programme

Job summary

Khulisa is seeking Programme Facilitators for hybrid roles based in London or Manchester/North-west England. You will deliver sessions to young people, parents, and professionals, following Khulisa’s trauma-informed approach.

Responsibilities include coordinating logistics, maintaining records, and contributing to programme development while traveling as needed to partner locations in London and Manchester.

Qualifications

• Experience delivering sessions in schools and community settings using trauma-informed approaches.
• Enhanced DBS check is required.
• Willingness to travel regularly across London and Manchester.

Responsibilities

• Deliver front-line work to young people, parents and professionals in schools and community settings.
• Facilitate sessions for programmes like Face It, Nurturing Connections, and trauma training.
• Manage logistics: scheduling, resourcing, staffing, and liaising with schools.

Skills

Facilitation

Travel coordination

Budget management

Stakeholder engagement

Report writing

Job description

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings using creative media, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London and/or Manchester to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work in a hybrid capacity, with 2-3 days per week spent in Khulisa partner schools or other programme delivery locations during term time. Outside of these periods, the post holder may work from home or from our London King’s Cross office (optional).

The role requires a willingness and ability to travel regularly to various locations across London and, where necessary, Manchester. For candidates applying to the Manchester-based post, this will include travel to London where required. This travel is essential to fulfil the responsibilities of the role, including programme delivery and engagement with stakeholders and colleagues.

Main Duties and Responsibilities

We are looking for Programme facilitators based in London or Manchester/North-west England.

• Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.
• Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.
• Facilitate various youth participation workshops, co-delivering with young people as much as practicable.
• Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.
• Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.
• Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.
• Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.
• Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.
• Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.
• Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.
• Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

• Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.
• Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.
• If required, represent Khulisa at events, meetings, and conferences as required etc.
• Support the onboarding and training of Associate Facilitators and volunteers as necessary.
• When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

• Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.
• To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.
• Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.
• To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.
• To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.
• To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.
• Occasional evenings and weekend (events) may be involved with time off in lieu agreed.
• London-based Programme Facilitators may occasionally be required to deliver sessions in Manchester, while Manchester-based Programme Facilitators may also be asked to facilitate in London and in addition, will be expected to attend occasional whole-organisation meetings at the London office.

Key information

• Locations: Hybrid, Greater Manchester, Bolton, Manchester
• Closing Date: Monday 19th October 2026 at 12:00pm
• Closing Time: 18:00
• Anticipated Interview Date: Wednesday, October 28, 2026 - 12:00
• Employee Benefits: 25 days annual leave pro rata (Plus public holidays and days between Christmas and New Year)Pension schemeWellbeing allowanceEmployee Assistance Programme
• Would You Consider A Job Share For The Role?: Yes