Programme And Events Support

Pontoon; Warwick; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Pontoon in Warwick is seeking a Programme and Events Support to help deliver the EmpowerU Reignite programme. You will manage plans, timelines, and schedules while coordinating multiple cohorts in a hybrid environment.

You will work with stakeholders, oversee events logistics, track engagement metrics, and support learning resources alongside the L&D Specialist. The role focuses on smooth delivery, participant experience, and continuous improvement.

Qualifications

• Proven experience in managing programmes, events, or learning initiatives from conception to evaluation.
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent stakeholder management and communication abilities.
• Exceptional organisational skills and meticulous attention to detail.
• Proficiency in Microsoft 365 and learning management systems.

Responsibilities

• Own the delivery of the EmpowerU Reignite programme, developing and maintaining comprehensive plans, timelines, and schedules.
• Oversee multiple concurrent cohorts, ensuring all progress, risks, and issues are monitored and addressed effectively.
• Track engagement and performance metrics to maximise programme impact.
• Plan and coordinate all facilitated sessions, managing logistics such as scheduling, venues, and materials.
• Ensure a consistent and engaging participant experience across all events, adapting to changes and rescheduling as necessary.
• Act as the primary contact for participants, managers, and facilitators, fostering effective relationships to support engagement and completion.
• Provide timely updates to stakeholders regarding cohort progress and key milestones.
• Monitor participant engagement with learning content, identifying trends and proactively addressing any barriers to completion.
• Collaborate with the L&D Specialist to ensure learning resources are relevant and effective.
• Design and implement communication plans to enhance awareness and participation.
• Maintain accurate records and promote the programme's benefits across the organisation.
• Collect feedback from participants and stakeholders to evaluate the programme's effectiveness.
• Identify opportunities for process improvement and share best practises across learning initiatives.

Skills

Project management

Stakeholder management

Communication

Organisational skills

Adult learning principles

Tools

Microsoft 365

Learning Management Systems

Job description

Job Title: Programme and Events Support

Location: Warwick / Hybrid

Contract Type: 9 months contract

Key Responsibilities:

• Programme Management:- Own the delivery of the EmpowerU Reignite programme, developing and maintaining comprehensive plans, timelines, and schedules.
• - Oversee multiple concurrent cohorts, ensuring all progress, risks, and issues are monitored and addressed effectively.
• - Track engagement and performance metrics to maximise programme impact.
• Event and Session Management:- Plan and coordinate all facilitated sessions, managing logistics such as scheduling, venues, and materials.
• - Ensure a consistent and engaging participant experience across all events, adapting to changes and rescheduling as necessary.
• Stakeholder and Participant Management:- Act as the primary contact for participants, managers, and facilitators, fostering effective relationships to support engagement and completion.
• - Provide timely updates to stakeholders regarding cohort progress and key milestones.
• Learning Platform and Content Oversight:- Monitor participant engagement with learning content, identifying trends and proactively addressing any barriers to completion.
• - Collaborate with the L&D Specialist to ensure learning resources are relevant and effective.
• Communications and Engagement:- Design and implement communication plans to enhance awareness and participation.
• - Maintain accurate records and promote the programme's benefits across the organisation.
• Continuous Improvement:- Collect feedback from participants and stakeholders to evaluate the programme's effectiveness.
• - Identify opportunities for process improvement and share best practises across learning initiatives.

Knowledge, Skills, and Experience:

• Essential:
• Proven experience in managing programmes, events, or learning initiatives from conception to evaluation.
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent stakeholder management and communication abilities.
• Exceptional organisational skills and meticulous attention to detail.
• Proficiency in Microsoft 365 and learning management systems.
• Desirable:
• Background in Learning & Development or Leadership Development.
• Familiarity with adult learning principles and digital learning platforms.

Accountability:

• Ensure successful delivery of EmpowerU Reignite cohorts within agreed timelines and quality standards.
• Achieve high participant engagement, attendance, and completion rates.
• Drive continuous improvement in programme processes and learner experiences.

If you are passionate about supporting learning and development initiatives and thrive in a collaborative environment, this role offers a unique opportunity to make a significant impact.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive