Programme Administrator

Birkbeck University of London; Greater London; Hybrid; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

31 days paid leave

Flexible working arrangements

Central London Bloomsbury location

Job summary

Birkbeck, University of London is seeking a Programme Administrator to join the Faculty of Humanities and Social Sciences on a permanent, full-time basis (35 hours per week). The role involves working with academic staff and professional services, with two days a week on campus in Bloomsbury, London.

Salary ranges from £31,234 to £34,827 per year, with a consolidated London Weighting Allowance. The post offers pension, generous leave, and flexible working arrangements.

Qualifications

• Strong organisational skills and ability to work independently or in a team.
• Solid background in administration, ideally within an educational setting.
• Proficiency with Microsoft Office 365, Teams, SITS, Moodle; training will be provided.

Responsibilities

• Support the delivery of programmes of study and college processes.
• Address student queries and ensure a high-quality student experience.
• Support student success and wellbeing with resources and guidance.
• Provide administrative support to Faculty activities.

Job description

Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Humanities and Social Sciences on a full-time, permanent basis this Autumn 2026.

As a Programme Administrator, joining the Faculty of Humanities and Social Sciences, you will collaborate closely with academic staff and professional services teams.

This is a permanent, full-time (35 hours a week) post for £31,234 rising to £34,827 per year, with two days a week based on our campus in Bloomsbury, London.

As Programme Administrator, you will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following collegepolicies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful, you will:

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Show a demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met
• Demonstrate a supportive and empathetic approach to student needs, while ensuring decisions and actions remain aligned with college policies and regulatory requirements.
• Be proficient in using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.

If this sounds like the role for you join us asa leading London University with a unique mission for widening participation.

Salary and benefits

£31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract

Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office).

Closing date: Wednesday 26 August, interview date: Friday 4 September 2026.

If you have technical issues or difficulties using the recruitment portal, please contact [e-mail] providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.