Programmatic Account Manager – Client Growth (EMEA)

Samba; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Samba, a media intelligence company, is seeking a Junior Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support for programmatic campaigns.

You’ll be a main contact for agencies and advertisers, ensuring campaigns run smoothly, clients are enabled on our platforms, and our product suite drives growth. 1–2 years in ad tech and a passion for data-driven decisions are ideal.

Qualifications

• 1 to 2+ years of experience in account management, customer success, campaign operations or a similar role within ad tech, digital media, or programmatic advertising.
• Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows.
• Some hands on experience supporting campaign setup, monitoring, or reporting is preferred.
• Strong written and verbal communication skills, with confidence engaging with clients via email and calls.
• Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.
• Analytical mindset with an interest in campaign performance and data driven decision making.
• Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising.
• Collaborative team player with a proactive and positive attitude.

Responsibilities

• Support day to day account management for EMEA clients under the guidance of senior team members.
• Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools.
• Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate.
• Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed.
• Review campaign briefs and assist in recommending targeting strategies and building standard segments.
• Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers.
• Prepare regular reports, performance summaries, and insights to support client checkins and reviews.
• Maintain accurate account documentation, notes, and internal trackers.
• Support senior team members in client meetings, QBRs, and internal planning sessions.
• Stay up to date on programmatic trends, Samba TV products, and contextual targeting best practices.
• Collaborate with internal teams to ensure a positive client experience and smooth campaign execution.

Skills

Account management

Client onboarding

Campaign operations

Data analysis

Communication skills

Tools

Semantic Targeting Platform

Job description

Samba, a media intelligence company, is seeking a Junior Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support for programmatic campaigns.

You’ll be a main contact for agencies and advertisers, ensuring campaigns run smoothly, clients are enabled on our platforms, and our product suite drives growth. 1–2 years in ad tech and a passion for data-driven decisions are ideal.