Programmatic Account Manager

Medialab Group; Greater London; Hybrid; GBP 40,000 - 58,000; Full time

Benefits offered by this job

Hybrid working

Birthday day off

Health insurance

Pension

Job summary

Medialab, a leading UK independent media agency, seeks a Programme Director for programmatic display and video. You will manage and support Digital Executives, oversee day-to-day activation, and ensure seamless client communication.

The role focuses on DV360 activations and strong partner relationships across major media publishers. You will drive performance, participate in strategic planning, and contribute to innovative digital campaigns across brand and performance channels.

Qualifications

• Proven experience managing end-to-end programmatic activations.
• Deep hands-on experience with DV360 is essential for this role.
• Track record of collaborating with major media partners and publishers.

Responsibilities

• Lead day-to-day media planning and activation for display and video for key clients.
• Own end-to-end campaign setup, QA, budget pacing and reporting.
• Lead weekly optimisation cycles using data to improve performance.
• Manage Digital Executives and ensure strong client communication.
• Support annual planning and provide strategic recommendations to clients.

Skills

DV360

Programmatic

Media planning

Client communication

Team leadership

Education

Relevant degree or equivalent

Tools

Teads

Yahoo

Ozone

Pixability

Job description

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.

Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025.

We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.

OUR VALUES

• Commit to Doing the Right Thing (Act with integrity and accountability)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra benefits, which make life at Medialab even more rewarding:

• Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday day off, holiday buying scheme, flexi-hours and work abroad scheme.
• Hybrid Working – Balance between home and office (3 days in office). We welcome requests for flexible working arrangements from the commencement of employment.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
• Supporting Families – Enhanced parental leave, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.

YOUR NEXT CHALLENGE

You will take the lead in managing and supporting several Digital Executives, overseeing the day-to-day execution of digital campaigns, and ensuring seamless client communication. Reporting to an Account Director (Digital), you will be responsible for delivering high-quality work and driving performance across key accounts.

This role is focused on Programmatic Display and Video. You will balance hands-on, day-to-day activation within DSPs with managing strategic relationships across key media partners and publishers. This position presents a defined career trajectory, with opportunities to drive digital innovation and development across several key clients.

You’ll work on a blend of Brand and Performance campaigns, gaining exposure to both digital and offline channels and developing a deep understanding of integrated media strategies.

WHAT YOU’LL BE DOING

• Leading response to briefs and management of day-to-day media planning and activation for display and video strategy across your key clients.
• Manage delivery of day-to-day client leadership across digital campaigns and activations, owning the end-to-end campaign set-up process, including QA, budget pacing and timely delivery of campaign reports.
• Lead weekly optimisation cycles, using platform data and insight to provide recommendations to improve channel performance and deliver client outcomes.
• Management of Digital Executives, ensuring delivery of best-in-class client communication and best practice digital activation.
• Deliver accurate and detailed media plans and support annual planning across digital channels, including display and video. Including providing reasoned rationale and performance projections based on client/platform data.
• Support Account Directors in building and presenting strategic recommendations to clients to help them achieve their long-term objectives, whilst also continuing to raise the bar and constructively challenging media plans to drive growth for clients.
• Lead the set-up of tracking for digital campaigns including placing pixels. Running tests to ensure tracking is set up correctly and conversion events are accurately reported.
• Support digital team initiatives, encouraging adoption of agreed processes, ways of working and frameworks, providing guidance to Digital Executives.

WHAT WILL YOU BRING TO THE ROLE

• Proven experience managing end-to-end programmatic activations. Deep, hands-on experience with DV360 is essential for this role.
• Track record of collaborating with major media partners and publishers (e.g., Teads, Yahoo, Ozone, Pixability) to execute impactful campaigns.
• Proven ability to train and develop Account Executives, ensuring best-in-class processes and optimal campaign performance.
• Strong interpersonal and communication skills, with the ability to collaborate effectively as part of a client planning team.
• Previous line management experience, with a track record of guiding and developing junior team members.
• Highly numerate and able to set and monitor budgets across multiple campaigns.

At Medialab we are committed to fostering a culture that celebrates creative thinking, different perspectives and the many different cultures that exist. We welcome applicants from diverse backgrounds and identities. All qualified applicants will receive fair consideration, regardless of age, disability, race, ethnicity, gender, sexual orientation, gender identity, religion, belief, marital status, social mobility or any other protected characteristic. If you require any reasonable adjustments to make our recruitment process more accessible for you, please reach out to our Head of Talent Acquisition and Inclusion at [e-mail]. Requesting a reasonable adjustment will not affect your application