Program Manager, Product Development

LGBT Great; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Northern Trust is seeking a Project Manager in Product Development within the ECOO Transformation Execution Office. You will support delivery of Asset Servicing and Product Development initiatives across EMEA and global product areas, ensuring governance, scope, timelines, budget and quality standards.

You will work with senior stakeholders, manage risks, and coordinate across Product, Technology, Operations, Risk, Compliance and client-facing teams, in a regulated financial services

Qualifications

• Strong project management experience within financial services across asset servicing, custody, fund administration.
• Proven ability to manage end-to-end delivery across complex initiatives from initiation to BAU.
• Excellent stakeholder management and communication with senior stakeholders.
• Experience with cross-functional teams to drive alignment and remove blockers.
• Understanding of project governance, delivery controls and regulated change environments.
• Familiarity with Agile, Waterfall or hybrid delivery; tools include Jira, Azure DevOps, Confluence, SharePoint, MS Project, Excel.
• Highly organized with attention to detail and delivery-focused mindset.
• Commercial and financial awareness including budgeting, resource planning, forecasting and reporting.
• Strong problem-solving, risk identification and practical resolution.
• Desirable PM/Agile certifications (PMP, PRINCE2, AgilePM, Scrum Master).

Responsibilities

• Plan, govern and deliver complex change across product, technology, operations and business stakeholder groups.
• Provide end-to-end delivery discipline across initiation, scope definition, planning, RAID, governance and BAU.
• Manage delivery risks, unblock issues and communicate progress to senior stakeholders.
• Work with cross-functional teams to align delivery and remove blockers.

Skills

Project management

Stakeholder management

Delivery governance

Risk management

Cross-functional collaboration

Regulated environments

Communication and updates

Budget tracking

Problem solving

Tools

Clarity PPM

Jira

Azure DevOps

Confluence

SharePoint

Microsoft Project

Excel

PowerPoint

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/ Department:

The Project Manager will sit within Product Development, part of the ECOO Transformation Execution Office, supporting the delivery of strategic Asset Servicing and Product Development initiatives across EMEA and global product areas. Product Development is a cross-functional execution practice bringing together project/program management, business analysis and product development expertise to drive initiatives from concept through to implementation, with disciplined governance, strong stakeholder engagement and measurable business outcomes.

This role will be responsible for planning, governing and delivering complex change across product, technology, operations and business stakeholder groups.
The successful candidate will provide end-to-end delivery discipline across project initiation, scope definition, planning, RAID management, financial tracking, governance reporting, testing readiness, implementation and transition to BAU.
They will work closely with senior stakeholders to manage delivery risks, unblock issues, maintain clear communication and ensure initiatives are delivered to agreed scope, timelines, budget and quality standards.

The role requires a proactive, organised and delivery-focused individual who can operate across multiple priorities, build trusted relationships with Product, Technology, Operations, Risk, Compliance and client-facing teams, and bring structure and momentum to complex initiatives in a regulated financial services environment.

The key responsibilities of the role include:

The successful candidate will benefit from having:

• Strong project management experience within financial services, ideally across asset servicing, custody, fund administration, regulatory change, data, digital or product delivery environments.
• Proven ability to manage end-to-end delivery across complex initiatives, including project initiation, planning, scope management, RAID management, governance, financial tracking, testing readiness, implementation and BAU transition.
• Excellent stakeholder management and communication skills, with confidence engaging senior stakeholders and translating delivery progress, risks and decisions into clear, concise updates.
• Experience working with cross-functional teams across Product, Technology, Operations, Risk, Compliance and external partners to drive alignment and remove delivery blockers.
• Strong understanding of project governance, delivery controls and regulated change environments, including the ability to maintain high-quality project artefacts and audit-ready documentation.
• Familiarity with Agile, Waterfall or hybrid delivery methodologies, with practical experience using tools such as Clarity PPM, Jira, Azure DevOps, Confluence, SharePoint, Microsoft Project, Excel and PowerPoint.
• Highly organised and proactive, with strong attention to detail, the ability to manage competing priorities and a focus on driving delivery outcomes at pace.
• Commercial and financial awareness, including experience supporting budget tracking, resource planning, forecasting and delivery reporting.
• Strong problem-solving skills, with the ability to identify risks early, challenge constructively and drive practical resolution across teams.
• Project management certification such as PMP, PRINCE2, AgilePM, Scrum Master or equivalent is desirable.

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.