Program Manager II, ShipTech

Amazon; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Program Manager to drive innovative advertising solutions through effective campaign management. This role involves overseeing the entire campaign lifecycle, collaborating cross-functionally with various teams, and ensuring advertiser satisfaction. The ideal candidate will have a strong background in program and project management, with a focus on process improvement and data-driven decision-making. Join a dynamic team that values inclusivity and empowers its members to achieve exceptional results for customers. If you are passionate about leveraging your skills in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 3+ years of program or project management experience required.
• Advanced knowledge of Excel and SQL necessary for data analysis.

Responsibilities

• Manage the end-to-end campaign lifecycle for advertisers.
• Create SOPs for managing customer campaigns and oversee campaign execution.

Skills

Program Management

Project Management

Stakeholder Management

Process Improvement

Data Analysis

Communication Skills

Education

Bachelor's degree in management

Bachelor's degree in business administration

Bachelor's degree in economics

Bachelor's degree in engineering

Bachelor's degree in marketing

Tools

Excel (Pivot Tables, VLookUps)

SQL

Job description

ShipTech Program Management Team is looking for a dedicated and experienced Program Manager to contribute towards the Label Canvas Program, which transforms shipping labels into an innovative advertising medium. The Program Manager will be responsible for managing the end-to-end campaign lifecycle for advertisers, including creative procurement, targeted campaign management, and relationship development. You will oversee the execution aspects of campaign design, ensuring advertiser satisfaction and long-term success.

This role also involves managing the intake process, setting up campaigns for existing advertisers, and onboarding new ones to the Label Canvas platform. You will work closely with various business teams across the Amazon ecosystem, leveraging Label Canvas as a key advertising solution.

In addition, the Program Manager will collaborate cross-functionally with ShipTech Product, TPM, Dev, and BIE teams to ensure smooth campaign execution, from initial pitch to post-campaign analysis. Regular reporting on campaign outcomes will be provided to both advertisers and internal leadership.

Key job responsibilities

1. Campaign intake and management SOP Development: Create Standard Operating Procedures (SOPs) for managing both first-time and existing customer campaigns.
2. Campaign Setup - Execution Responsibility: Oversee the launch of the first campaign for new advertisers, ensuring smooth onboarding. This will also include other related activities.
3. Ongoing Campaign Management: Manage campaigns for existing advertisers, optimizing creative strategies and targeting criteria.
4. Review Documentation: Continuously improve the format of review documents for internal and external reporting.
5. Internal Reviews: Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) within ShipTech.

Minimum Qualifications

• 3+ years of program or project management experience
• 3+ years of working cross-functionally with tech and non-tech teams
• 3+ years of defining and implementing process improvement initiatives using data and metrics
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3+ years of driving end-to-end delivery and communicating results to senior leadership
• 3+ years of driving process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• 2+ years of profit & loss management experience
• Bachelor's degree in management, business administration, economics, engineering, or marketing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.