Program Manager, ATS Scheduling

Amazon; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Program Manager to lead the design and launch of new programs for customers, while overseeing ongoing initiatives and optimizing processes. You will drive measurable improvements using data and collaborate with multiple departments to share best practices.

In this role, you will influence multidisciplinary teams, manage stakeholders, and define project standards to ensure timely delivery and impact across Amazon operations in the UK.

Qualifications

• Experience defining program requirements and using data and metrics to drive improvements.
• Advanced Excel (Pivot Tables, VLookUps) and SQL.
• Experience working cross-functionally with tech and non-tech teams.
• Experience in program or project management.

Responsibilities

• Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables.
• Use data to understand operational challenges and create continuous improvement initiatives.
• Work with a variety of other Amazon departments to identify and leverage best practices.
• Within a program environment, influence without authority a multidisciplinary team in overcoming challenges and drive progress.
• Manage stakeholders and internal processes, and define standards.

Skills

Cross-functional collaboration

Program management

Data analysis

Stakeholder management

Tools

Excel

SQL

Job description

Job ID: 10489016 | Amazon UK Services Ltd.

At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

• Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables
• Use data to understand operational challenges and create continuous improvement initiatives
• Work with a variety of other Amazon departments to identify and leverage best practices
• Within a program environment, Influence without authority a multidisciplinary team in overcoming challenges and drive progress.
• Manage stakeholders and internal processes, and define standards

A day in the life

As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, plus sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You’ll encourage and support your teams and colleagues to meet important deliverables; while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. We use expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Experience defining program requirements and using data and metrics to drive improvements
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.