Program Manager, Amazon Freight Partner (AFP) Program (Fulfillment & Operations)

Amazon Inc.; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a data-driven Program Manager to spearhead electrification initiatives for the Middle Mile.

You will lead the BET weekly review, deploy new ZEVs across Europe, and build strategic roadmaps with cross-functional partners to improve operational efficiency and carrier experience. The role requires strong stakeholder management, experience in program management, and the ability to work with senior leadership to drive automation and standardization across the

Qualifications

• Experience defining program requirements and using data and metrics to determine improvements.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience defining and executing program requirements.
• Experience managing, analyzing and communicating results to senior leadership.
• Experience delivering cross functional projects.

Responsibilities

• Own the BET WBR and design/monitor metrics tracking BET fleet growth and operational health.
• Contribute to the BET expansion strategy and define the deployment roadmap with cross-functional partners.
• Support AFP carriers through vehicle deployment and overcoming payment/operational disparities.
• Orchestrate driver type changes for the electric fleet to boost efficiency and achieve diesel TCO parity.
• Manage the transition towards a variable consumption-based payment working with 3P vendors, Tax, Accounting, FinOps, and Finance.
• Monitor project execution and customer feedback to ensure quality delivery on target.

Skills

Data-driven decision making

Program management

Cross-functional collaboration

Automation/standardization

Stakeholder management

German language proficiency

Education

Bachelor's degree

Master's degree

Job description

Job ID: 10513310 | Amazon UK Services Ltd.

Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience. Within ATS, Amazon Freight Partner (AFP) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential. It’s also the preferred supply type to launch and trial new technology such as Zero Emission Vehicles (ZEV).

The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment. We are looking for a Program Manager to help us to continue spearheading the electrification of the worldwide Amazon Middle Mile. You will contribute to the Amazon Climate pledge – our commitment made in 2019 to reach net-zero carbon emissions by 2040.

As key member of a cross functional and global team you will 1) Lead the ZEV weekly business review to drive and continuously improve operations of the existing BET fleet, 2) Manage deployment of new ZEVs across Europe, 3) Build business cases for strategic initiatives, 4) Coordinate due diligence on cross-business collaborations ensuring financial/operational viability and high carrier experience, 5) Influence and build the strategic BET expansion roadmap.

We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of different organizations.

This role offers an opportunity to make business-critical decisions that will transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business.

Some occasional domestic and international travel required (<10%).

Key job responsibilities

• Own the BET WBR and design/monitor metrics tracking BET fleet growth and operational health
• Contribute to the BET expansion strategy and define the deployment roadmap with cross-functional partners
• Support AFP carriers through vehicle deployment and overcoming payment/operational disparities
• Orchestrate driver type changes for the electric fleet to boost efficiency and achieve diesel TCO parity
• Manage the transition towards a variable consumption-based payment working with 3P vendors, Tax, Accounting, FinOps, and Finance)
• Monitor project execution and customer feedback to ensure quality delivery on target

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

#TECHNOLOGY #SUSTAINABILITY #TRANSPORT #MIDDLEMILE #ZEROEMISSION #CLIMATEPLEDGE #FASTFORWARD

Basic Qualifications

• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements
• Experience managing, analyzing and communicating results to senior leadership
• Experience delivering cross functional projects

Preferred Qualifications

• Master's degree
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Speak, write, and read fluently in German

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