Program Manager

Thyme; United Kingdom; Remote; GBP 60,000; Full time

Job summary

Thyme, a growing tech company, is looking for a proactive Program Manager to lead the rollout of their customer experience platform. In this role, you'll bridge internal teams and external partners to ensure smooth implementation and optimize user engagement. This position offers full remote flexibility and a chance to impact how brands connect with customers.

Benefits

Full remote flexibility

Collaborative team environment

Opportunity to shape customer engagement

Qualifications

• 3+ years experience in programme or project management.
• Exposure to martech, traveltech, or e-commerce environments.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead the implementation of the platform with new and existing partners.
• Align technical, commercial, and operational teams across each project.
• Translate requirements into clear action plans with defined milestones.

Skills

Communication

Stakeholder Management

Project Management

Tools

JIRA

Job description

This range is provided by Thyme. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Program Manager

Location: Remote (UK-based preferred)

Salary: £60,000 (depending on experience)

About the Company:

We’re a growing tech company building tools that change how people discover and book real-world experiences. Our platform helps brands deliver more relevant and engaging journeys for their customers, driving better outcomes with smarter personalisation, slick integrations, and a focus on user experience.

The Role:

We’re looking for a sharp, proactive Program Manager to join our Commercial function and lead the rollout of our customer experience platform with high-profile partners. You’ll be the linchpin between internal teams and external stakeholders, owning everything from onboarding to optimisation.

If you’re someone who thrives on variety, likes bringing structure to complexity, and enjoys turning plans into impact, this could be a strong fit.

What You’ll Do:

• Lead the implementation of our platform with new and existing partners.
• Align technical, commercial, and operational teams across each project.
• Translate requirements into clear action plans with defined milestones.
• Work closely with partners to ensure smooth adoption and measurable success.
• Identify opportunities to drive more value and scale impact.

You Should Have:

• 3+ years experience in programme or project management.
• Exposure to martech, traveltech, or e-commerce environments.
• Strong communication and stakeholder management skills.
• A hands-on approach and comfort with fast-paced, startup-style environments.

Bonus Points For:

• Understanding of customer journeys, digital bookings, or marketing automation.
• Familiarity with CRM tools, recommendation engines, or related systems.
• Comfortable using platforms like JIRA, or similar.

What You’ll Get:

• Full remote flexibility and a collaborative team spread across the UK and Europe.
• A chance to shape how brands engage with customers in a rapidly evolving space.
• A culture that values ownership, ideas, and impact.

If you’re looking to take the lead on meaningful projects and help build something that’s changing the game, we’d love to hear from you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Travel Arrangements and Software Development

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