Profit Protection Manager

FashionUnited Group; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Employee discount

Sample sales

Health services

Parental leave

EV scheme

Cycle to Work

Travel loan

Additional benefits

Job summary

Reiss is seeking a Profit Protection Manager to drive the loss prevention strategy across stores and offices. You’ll work with the Head of Retail Operations and leadership to protect people, stock and profits, across multiple territories while travelling to sites as needed.

You’ll lead with insight, build strong relationships and implement practical controls that reduce stock loss and improve operational resilience in a fast-paced retail environment.

Qualifications

• Extensive experience in retail loss prevention.
• Strong communication and influencing skills.
• Ability to lead cross-functional teams.

Responsibilities

• Develop and own the loss prevention strategy across stores and offices.
• Manage end-to-end stock and cash loss with data-driven insights.
• Create and embed processes, policies and tools for a loss prevention culture.
• Collaborate with People, Finance and Retail Operations to embed policies.
• Monitor fraud, theft and stock loss risks and implement preventive measures.
• Build relationships with third-party loss prevention teams and external authorities.

Skills

Stock loss management

Stakeholder relations

Data-driven decision making

Leadership

Retail operations

Job description

We’re looking for a Profit Protection Manager to drive and deliver innovative initiatives that shape the future of our loss prevention strategy at Reiss. Working as part of our Retail Operations team, you’ll partner closely with the Head of Retail Operations and retail leadership to protect our stores and teams against relevant threats, handling both security and loss prevention risk across all territories.

This is a field-based role requiring travel to stores and offices as needed.

Who you are

• An exceptional communicator and natural influencer, able to build strong, trusted relationships with stakeholders at all levels.
• Highly experienced within the retail sector, with strong commercial awareness, customer focus, and an in-depth understanding of store operations.
• Skilled in managing and mitigating stock loss end-to-end, with experience delivering clear and engaging internal communications across multiple channels.
• Agile, solutions-focused, and able to balance strategic thinking with a hands-on approach in a fast-paced, ever-changing environment.
• A dynamic leader who inspires others, coaches effectively, and drives continuous improvement through collaboration and innovation.
• Emotionally intelligent and confident in constructively challenging the status quo to deliver better outcomes.
• Highly organised, with exceptional attention to detail, strong time management, and the ability to manage multiple priorities effectively.
• Forward-thinking and motivated by innovation. Eager to explore new technology, tools, and practices to shape the future of loss prevention at Reiss.

What you’ll be doing

• Working with the Head of Retail Operations to determine and deliver the loss prevention strategy for Reiss, ensuring alignment with wider retail objectives, budgets, and measurable outcomes that drive meaningful reduction in stock loss.
• Leading the identification and management of stock and cash loss across end-to-end operations, using data, insight, and cross-functional collaboration to identify root causes and deliver sustainable solutions.
• Creating and embedding processes, policies, and supporting tools that promote a strong loss prevention culture across retail, ensuring they are clear, practical, and accessible for all store teams.
• Partnering with key internal teams, including People, Finance and Retail Operations, to ensure that all policies, communications, and procedures are consistent, fair, and effectively embedded across the business.
• Monitoring and reporting on patterns of fraud, theft, and stock loss risks, proactively identifying emerging trends and working with stakeholders to implement preventative measures that protect both people and profit.
• Building and maintaining strong relationships with third-party loss prevention teams, suppliers, and external authorities, collaborating to minimise external theft and ensure swift, coordinated responses to incidents.
• Driving change and continuous improvement through innovation, insight, and leadership, championing the use of new technologies and practices to enhance visibility, compliance, and efficiency.
• Acting as a key voice for stores, ensuring retail teams are supported, protected, and empowered to operate safely and effectively, while promoting a culture of accountability and operational excellence.

What we’ll do for you

• Competitive salary and company bonus.
• Up to 65% employee discount.
• Access to exclusive sample sales.
• Health andwellbeing services.
• Enhanced parental leave policies.
• Electric Vehicle scheme via Octopus Energy.
• Cycle to Work programme.
• Season ticket travel loan.
• Plus further workplace benefits.

At Reiss, it’s not just what we do - it’s how we do it that sets us apart. Creativity drives us forward, but it’s our shared behaviours that underpin our success. We look for individuals who embody these behaviours and bring them to life everyday:

Ambition | Accountability | Courage | Commitment | Focus | Resilience

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.

Want to know more about working at REISS?

England, United Kingdom of Great Britain and Northern Ireland