Professional Services Consultant - UK

Fortinet, Inc.; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Fortinet is seeking a seasoned Professional Services Consultant based in London or working remotely to join our Professional Services team. You will lead on-site engagements, design and deploy Fortinet security solutions, and collaborate with customers to ensure successful deployments and knowledge transfer.

The role requires strong network security expertise, FortiGate design/implementation experience, and the ability to work independently as well as in a team, delivering high-quality technical

Qualifications

• 7+ years of experience in LAN/WAN/Network Security Products.
• Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
• Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
• Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
• Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
• Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
• Excellent communication and technical documentation skills.
• Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
• Positive customer service attitude with excellent soft skills.

Responsibilities

• Assists the Customer during the Think and Build phases of a project
• Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
• Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
• Tests Fortinet solutions and verifies system behavior
• Participates to interoperability/integration testing of devices that interact with Fortinet products
• Recommends and Implements Fortinet best practices
• Resolves and/or escalates technical issues in a timely fashion
• Delivers general knowledge transfer to client staff.
• Develops and maintains core competency on Fortinet’s product line and technologies.

Skills

LAN/WAN/Network Security

FortiGate design & implementation

BGP/OSPF

MPLS/L3 VPN

Scripting & automation

Technical documentation

Excellent communication

Independent & teamwork

Customer service attitude

Education

University Degree in technical or management discipline

Tools

ZTP

Orchestrator

Dashboard

Job description

• Locations LONDON, LONDON, United Kingdom United Kingdom (Remote)
• Job Schedule Full time

Job Description

This role is based in our London (Moorgate) office or REMOTE.

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement.

The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Consultant instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

Assists the Customer during the Think and Build phases of a project

Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.

Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.

Tests Fortinet solutions and verifies system behavior

Participates to interoperability/integration testing of devices that interact with Fortinet products

Recommends and Implements Fortinet best practices

Resolves and/or escalates technical issues in a timely fashion

Delivers general knowledge transfer to client staff.

Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements:

7+ years of experience in LAN/WAN/Network Security Products.

Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.

Experience in complex routing and WAN environments where BGP, OSFP is a requirement.

Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.

Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)

Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).

Excellent communication and technical documentation skills.

Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.

Positive customer service attitude with excellent soft skills.

Education

University Degree in technical or management discipline and/or equivalent extensive work-related experience.

We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well-being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe.

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.