Student Services Receptionist & Admin Coordinator

Teaching Vacancies; Tadworth; On-site; GBP 26,000 - 27,000; Full time

Job summary

Harris Academy Morden is seeking a Student Services and Medical Receptionist to be the first point of contact for students, manage the reception area, and provide administrative support to ensure the academy runs smoothly.

The role requires GCSE level or equivalent, strong English, and excellent organisational skills. You will support staff, handle queries from parents and the public, and maintain accurate records in line with safeguarding procedures.

Qualifications

• GCSE level or equivalent required.
• Proficiency in Microsoft Office packages.
• Proficiency in computers and databases.
• Previous admin/front office/reception experience desired.
• Demonstrable customer service experience.
• Good English communication skills, written and spoken.
• Strong organisational and time management skills.
• Commitment to delivering professional customer service.
• Ability to stay calm with challenging callers or visitors.
• High attention to detail.

Responsibilities

• Present a professional and welcoming face of the Academy to visitors and staff.
• Ensure visitors sign in according to safeguarding procedures.
• Respond to queries from parents and the public with professionalism; forward messages or escalate as needed.
• Maintain tidy, professional reception area appearance at all times.
• Carry out general admin duties: typing, photocopying, filing, post distribution.
• Contribute to maintenance of pupil information databases with confidentiality.
• Assist academy staff; contact parents and pupils as required.
• Provide general support, including calendar maintenance and event coordination.

Skills

GCSE level

MS Office

Databases

Reception experience

Customer service

English proficiency

Time management

Attention to detail

Calm under pressure

Education

GCSE level or equivalent

Tools

Database software

Job description

Harris Academy Morden is seeking a Student Services and Medical Receptionist to be the first point of contact for students, manage the reception area, and provide administrative support to ensure the academy runs smoothly.

The role requires GCSE level or equivalent, strong English, and excellent organisational skills. You will support staff, handle queries from parents and the public, and maintain accurate records in line with safeguarding procedures.