Professional Indemnity Claims Advocate

Marsh; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Marsh Risk in Birmingham is seeking a talented professional indemnity claims advocate to join our Professional Indemnity Claims team. This hybrid role requires you to work at least three days a week in the office and coordinate with colleagues across our London-based team on complex PI matters.

You will advise international clients, manage complex insurance claims and help strengthen client relationships through proactive service delivery and technical insight.

Qualifications

• Experience of resolving complex financial and professional indemnity insurance claims.
• Claims management experience.
• Excellent negotiation, communication and relationship management skills.

Responsibilities

• Work closely with international PI clients and overseas offices to provide strategic claims advice.
• Guide large clients through complex insurance claims under PI policies.
• Advocate on Marsh clients with insurers.
• Contribute to winning and retaining clients through service delivery.
• Demonstrate market knowledge and strong client relationships.

Job description

Company:

Marsh Risk

Description:

R_356938 – professional indemnity claims advocate

We are seeking a talented individual to join our Professional Indemnity Claims team at Marsh. This role will be based in Birmingham. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be part of the Financial and Professionals Lines Claims Advocacy Team which is based predominantly in London. The team works closely alongside the Professional Indemnity placement practice. The Professional Indemnity team at Marsh services a significant number of large, global professional and financial services firms including a significant number of top 100 law firms, accountants, surveyors, architects and engineers. The claims team work closely with the placement practice and provide claims advocacy services on more complex aspects of claims.

We will count on you to:

• Work closely with international professional indemnity clients, overseas offices and other colleagues in providing strategic, technical and tactical claims advice.
• Guide the large clients through complex insurance claims under professional indemnity policies.
• Advocate on behalf of Financial and Processional lines Marsh clients with insurers.
• Part of the wider team and a valuable contributor to winning and retaining clients through service delivery and results.
• Demonstrate technical ability, market knowledge and the personality to build relationships with new and existing clients.
• Provide support to the professional indemnity team through the feedback of claims intelligence to product development colleagues.
• Support the business in winning and retaining clients.

What you need to have:

• Experience of resolving complex financial and professional lines insurance claims.
• Claims management experience.
• Excellent negotiation, communication and relationship management skills.

What makes you stand out?

• Legal qualification
• Knowledge of solicitors, accountants, healthcare professional indemnity clients.
• Experience of presenting to clients and colleagues.
• Experience of claims management for large corporates with significant claims volumes as well as complex individual losses.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.