Production Team Leader – People & Performance

Bca; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Onsite parking

Company Pension Scheme

Cycle to work scheme

Employee Assistance Programme

Enhanced maternity, paternity, and/adп

Job summary

BCA is seeking an experienced Site Operations Leader to drive the Production area, delivering high-quality digital assets on time and within cost parameters. You will support the Duty Manager - Production in people management, recruitment, training and wellbeing, with emphasis on effective communication and team development.

This role involves coordinating with central teams and external partners, maintaining SOP compliance, and leading performance improvements across the site.

Qualifications

• Experience in a line manager or team leader role.
• Strong organisational skills and ability to communicate information to operational team.
• Ability to motivate a team to meet objectives.
• Excellent attention to detail.
• Full UK Driving Licence.
• SOPs and quality targets knowledge is a plus.

Responsibilities

• Lead day-to-day production of digital assets and ensure on-time delivery.
• Oversee recruitment, training, and performance management.
• Manage workload and staffing levels to meet SLA targets.
• Ensure adherence to SOPs and cost targets.
• Coordinate with RAC, SMART repair and enhancement partners.
• Analyse trends to improve performance and KPI metrics.

Skills

Line management

Team leadership

Communication

Organisation

Performance management

Coaching

Report generation

UK Driving Licence

Job description

BCA is seeking an experienced Site Operations Leader to drive the Production area, delivering high-quality digital assets on time and within cost parameters. You will support the Duty Manager - Production in people management, recruitment, training and wellbeing, with emphasis on effective communication and team development.

This role involves coordinating with central teams and external partners, maintaining SOP compliance, and leading performance improvements across the site.