Production Support Engineer

Harrington Starr; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Harrington Starr is seeking a Production Support Engineer to provide hands-on support for trading systems in a fast-paced environment. The role involves troubleshooting live production issues and automating tasks through scripting.

The ideal candidate will have experience with Bash and Python, strong SQL skills, and a background in trading systems like Futures and ION. If you enjoy diagnosing real-time issues, this may be the role for you!

Qualifications

• Experience scripting in Bash and/or Python.
• Solid SQL skills for performance troubleshooting.
• Background in trading systems like Futures, ION, FIS, TT.

Responsibilities

• Provide low-level technical support for Linux trading systems.
• Troubleshoot live production issues including logs and processes.
• Write scripts to automate monitoring and operational tasks.

Skills

Bash scripting

Python scripting

SQL performance troubleshooting

Monitoring tools

Tools

Linux

Geneos

ITRS

Job description

We are hiring a hands-on Production Support Engineer to support trading and quant platforms in a fast-paced front office environment.

What you’ll do:

• Provide low-level technical support across Linux-based trading systems
• Troubleshoot live production issues (logs, processes, performance, connectivity)
• Write scripts (Bash/Python) to automate monitoring and operational tasks
• Work closely with trading, quant and dev teams on critical incidents

What we’re looking for:

• Experience scripting in Bash and/or Python
• Solid SQL (aggregations, performance troubleshooting)
• Background in trading systems (Futures, ION, FIS, TT highly desirable)
• Experience with monitoring tools (Geneos/ITRS a plus)

This is a technical, hands-on role—ideal for engineers who enjoy diagnosing real production issues, not just handling tickets.