Production Support Engineer
Selby Jennings
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Elite Systematic Hedge Fund in London seeks a Senior Equities Production Support Engineer to own high-impact trading platforms and drive automation across the front-office stack.
You will couple deep equities knowledge with hands-on production support, stabilizing complex systems for traders and PMs, while partnering with global teams to push strategic platform improvements.
Qualifications
- 5+ years in production support for equity trading environments.
- Deep equity product knowledge and front-office support experience.
- Proven ability to troubleshoot complex trading systems under pressure.
- Scripting in Python or PowerShell and strong SQL skills.
- Experience with OMS/EMS platforms (FlexTrade, Triton, SpiderRock).
- Familiarity with Linux/Windows, AWS, and Kubernetes.
- Knowledge of FIX connectivity, market data, and trade flows.
- Experience with monitoring/observability tools (Geneos, Zabbix).
Responsibilities
- Partner with Equity PMs, Traders and Analysts to support trading, PnL, risk, and research platforms.
- Own stability, performance and reliability of front-to-back equities systems.
- Lead incident investigations, root-cause analysis and long-term fixes.
- Identify automation and process improvements across production support.
- Build tooling/enhancements using Python, PowerShell and SQL.
- Monitor platform health and capacity to reduce operational risk.
- Collaborate with global engineering teams and vendors on strategic initiatives.
- Support on-call rotations across regions.
Skills
Tools
Job description
Our client is a globally renowned systematic hedge fund where technology is central to investment performance. They are seeking a Senior Equities Production Support Engineer to join a highly visible front-office technology team, supporting some of the firm's most critical trading and research platforms. This is an opportunity to work directly with Portfolio Managers, Traders, and Quantitative Researchers in a business where engineering excellence is viewed as a true competitive advantage.
The successful Senior Equities Production Support Engineer will sit at the heart of the equities business, taking ownership of high-impact production systems that support the full trading lifecycle. This is far more than a traditional support role. As a Production Support Engineer, you'll drive platform improvements, automation initiatives, and strategic enhancements while acting as a trusted technology partner to the trading desk. The position offers exceptional visibility, significant ownership, and top-of-market compensation within one of the most sophisticated trading environments in the industry. Strong equities trading experience is essential, as you'll be directly supporting front-office users and business-critical trading workflows.
- Partner directly with Equity PMs, Traders, and Analysts to support trading, PnL, risk, reporting, and research platforms
- Own the stability, performance, and reliability of front-to-back equities trading systems
- Lead investigation and resolution of complex production incidents, driving root cause analysis and long-term fixes
- Identify opportunities for automation and process improvement across the production support function
- Build tooling and enhancements using Python, PowerShell, and SQL
- Monitor platform health, performance, and capacity to proactively reduce operational risk
- Collaborate with global engineering teams and external vendors on strategic platform initiatives
- Improve operational efficiency through automation, AI, and workflow optimisation
- Maintain documentation across trade flows, production processes, and critical systems
- Participate in on-call and cross-regional support rotations
- 5+ years' experience as a Production Support Engineer supporting equity trading environments
- Strong equities product knowledge and deep understanding of the equity trading lifecycle
- Proven front-office production support experience within a hedge fund, market maker, investment bank, or trading technology firm
- Strong troubleshooting capabilities across complex trading environments
- Python or PowerShell scripting experience, alongside strong SQL skills
- Experience supporting OMS/EMS platforms such as FlexTrade, Triton, or SpiderRock
- Exposure to Linux, Windows, AWS, and Kubernetes
- Knowledge of FIX connectivity, market data, messaging systems, and trade flows
- Experience with monitoring and observability tools such as Geneos or Zabbix
- Excellent stakeholder management skills and the ability to operate effectively in high-pressure trading environments
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
