Production Supervisor - Repairs

ZipRecruiter; Cheltenham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established company is seeking a Repairs Supervisor to lead its Service Centre team. The role involves overseeing repairs, managing team performance, and ensuring adherence to quality and safety standards. The candidate should have previous supervisory experience and strong leadership skills to motivate a small team. This position offers an exciting opportunity to contribute to innovative solutions for a variety of products and systems.

Qualifications

• Previous experience leading a small team as a supervisor.
• Self-motivated and organized.
• Strong communication and interpersonal skills.

Responsibilities

• Manage and lead repairs team, oversee timekeeping and discipline.
• Monitor team performance using KPIs, hold daily team meetings.
• Coordinate with support teams to manage repair issues.

Skills

Leadership

Communication

Organization

Interpersonal Skills

Education

Experience as a Production Supervisor or similar role

Tools

MS Office

Job description

Job Description

Ultra Precision Control Systems (PCS) is seeking a Repairs Supervisor to join our Service Centre. The Service Centre is responsible for repairing, modifying, and testing a wide range of products and systems, providing innovative solutions for our customers.

Job Purpose:

• Manage and lead a repairs team.
• Oversee holidays, sickness, timekeeping, and discipline to ensure continuous production.
• Collaborate with the Service Centre Manager to deliver monthly plans.
• Monitor team performance using KPIs.
• Manage labour bookings and review them regularly.
• Hold daily team meetings to review progress and address issues.
• Assist in creating shop order paperwork, including route cards.
• Close completed shop orders and manage stock movements.
• Support quality issues, triage, MRBs, and related paperwork.
• Scan completed paperwork into the company's MRP system.
• Maintain a 6S and FOD program within the team.
• Identify skills gaps and maintain a skills matrix.
• Coordinate with support teams to manage non-conforming materials and repair issues.
• Ensure safe use of equipment and machinery.
• Justify overtime in advance to the Service Centre Manager.
• Perform other duties as reasonably required.

Key Responsibilities:

• Report team performance to the Service Centre Manager.
• Create a motivating work environment.
• Address team issues and conflicts.
• Manage own time effectively.
• Conduct performance and development reviews regularly.
• Attend relevant training courses.
• Adhere to company procedures.

Qualifications/Experience:

• Previous experience as a Production Supervisor or similar role leading a small team.
• Self-motivated, organized, and results-driven.
• Strong communication and interpersonal skills.
• Proficient in MS Office applications.