Production Services Manager

Harrison Scott Associates; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Production Services Manager to enhance their production process. This role involves overseeing the entire production cycle, ensuring quality and timely delivery while fostering a culture of innovation and efficiency. You will collaborate with various teams, driving continuous improvement and maintaining a client-first approach. If you thrive in a dynamic environment and have a passion for excellence in production services, this opportunity is perfect for you.

Qualifications

• Experience in overseeing production processes from brief to delivery.
• Strong communication skills for client and team interactions.

Responsibilities

• Oversee the end-to-end production process ensuring quality and timely delivery.
• Drive continuous improvement initiatives and foster innovation.

Skills

Project Management

Client Communication

Attention to Detail

Excel Knowledge

Job description

As part of the Production Services Team, you will oversee the end-to-end production process, ensuring seamless execution from initial brief to final delivery. Focussing on providing a service that ensures the highest quality, right first time and delivery on time in full (OTIF). Being proactive towards the client, Client Service Teams, and internal departments to help meet business objectives. You will act as the key link between internal teams, clients, and production departments, driving continuous improvement and ensuring a client-first approach.

Key Responsibilities:

Work with Client Service Team to ensure you receive the required standard of brief, understanding the client expectation and what is required to deliver to those expectations.

Work collaboratively with CAD and Client Service teams to inform and innovate from brief through to pre-production prototyping.

Communicate clearly and proactively each stage of the project life cycle through to final delivery.

Drive continuous improvement initiatives to enhance efficiency, profitability, and service excellence.

Foster a culture of innovation, identifying opportunities to integrate new technologies and methodologies.

Project management, ensuring clear ownership, accountability, and transparent reporting.

Collaborate with internal stakeholders across divisions to minimise waste, maximise profitability and deliver excellent customer satisfaction.

Support colleagues within the Production Services and Client Service team, to help drive performance and excellent client service.

Key Competencies:

Excel knowledge (Essential).

Thorough knowledge of print production practices and processes.

High level of attention to detail.

Able to work under pressure and to tight deadlines.

Ability to communicate effectively internally with colleagues and externally with clients.