Production Manager

Unipart; Newcastle upon Tyne; On-site; GBP 47,000 - 63,000; Full time

Job summary

Serck Heat Exchange, Newcastle, is recruiting a Production Manager to direct and supervise production teams, ensuring output meets targets and quality standards. You will apply Unipart Way tools to drive continuous improvement and coordinate with quality, sales and projects to deliver KPIs.

We are looking for someone who can lead health and safety initiatives, manage costs, and develop colleagues while maintaining strong relationships with customers and internal teams.

Qualifications

• Experience leading production teams and achieving KPIs.
• Strong planning and organisational skills.
• Willingness to apply Unipart Way principles and tools.

Responsibilities

• Health and Safety - Maintain high health and safety standards in line with legislation and requirements.
• Incident Management and Risk - Oversee incident reporting and investigations and drive corrective actions.
• Quality - Ensure production area meets quality policies and investigate issues.
• Customer Response - Investigate and report on customer issues.
• Cost Control - Manage production costs, overtime, attendance, and utilisation of labour hours and materials.
• Performance Reporting - Monitor KPIs and communicate results to teams.
• Delivery - Lead the production team to meet or exceed targets.
• Production Planning - Plan proactively with cross-functional teams to meet KPIs.
• People Development - Develop and coach team members and communicate performance expectations.
• People Management - Conduct appraisals, training, and disciplinary processes with HR support.

Skills

Attitude and Drive

Relationship Building

Resilience

Planning and Organisation

Continuous Improvement

Job description

Location: Serck Heat Exchange, Newcastle

Do you have the right skills and experience for this role Read on to find out, and make your application.

Hours: Full time

Salary: Circa £55,000

About The Role

Serck specialises in the design, manufacture, installation, servicing and global export of heat transfer technology across multiple sectors and regions. Our capabilities include industrial and marine heat exchangers, climate control and heat recovery products, efficiency coatings, and specialist heavy-duty, high-performance and heritage automotive radiators, and we are trusted by clients worldwide including F1 teams, national utilities, petrochemical producers, and military, marine and rail organisations. As Production Manager you will provide direction and supervision to our production teams, delivering output on time and in line with targets and production schedules. You will develop high levels of performance and customer satisfaction by applying Unipart Way tools and techniques, effective teamwork and continuous improvement, co-ordinating activities so that products are delivered right first time, fully compliant with customer and legislative requirements, to the highest quality standards and using efficient processes.

As Part Of Your Key Responsibilities, You’ll

• Health and Safety - Maintain the highest standards of health, safety and housekeeping in line with legislation, quality requirements and good working practices, taking an active role in safety audits and resolving issues or escalating corrective actions to senior management where required
• Incident Management and Risk - Oversee accident reporting and investigations, identify proactive solutions to reduce incident levels, ensure regular risk assessments are completed and archived correctly, and report all incidents, hazards and near misses while challenging unsafe acts or behaviours
• Quality - Ensure quality standards are maintained across the production area and that all staff comply with company quality policies and procedures, identifying and investigating quality issues with the production and quality teams and ensuring appropriate containment and resolution actions are completed
• Customer Response - Respond to customer issues with thorough investigations and present your findings as required
• Cost Control - Understand and manage production costs including overtime within agreed budget limits, manage time and attendance including sickness and absence in line with company procedures, and use labour hours and materials effectively to achieve production budgets
• Performance Reporting - Understand business KPIs and communicate them regularly to production teams to support compliance and performance
• Delivery - Manage, motivate and lead the production team to achieve or exceed productivity targets, ensuring the team understands those targets, their importance and the impact of non-achievement
• Production Planning - Take a proactive approach to production planning, keeping the production area flexible enough to meet customer and budget requirements, and work closely with quality, sales, projects and customers to deliver agreed KPIs
• People Development - Build effective cross-functional working relationships within the team and across the wider business, hold regular meetings with team members to discuss performance expectations, standards and attendance, and deliver communication briefings to keep teams informed about company and local matters
• People Management - Manage return-to-work interviews, training and development plans, and disciplinary and grievance procedures with support from Human Resources and senior management, while actively developing your own knowledge, skills and experience

About You

We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role!

• Attitude and Drive - Enthusiastic, conscientious, results-focused and self-motivated, with a positive 'can do' attitude
• Relationship Building - Able to build strong working relationships with teams and customers, and communicate effectively at all levels both within and outside the business
• Resilience - Works effectively under pressure in a demanding environment
• Planning and Organisation - Strong planning and organisational skills
• Continuous Improvement - Willing to learn and apply Unipart Way principles and tools, including OCCs

About Unipart

We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.

Equality, Diversity, and Inclusion

We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.

You may have experience in the following: Production Manager, Manufacturing Manager, Operations Manager, Production Supervisor, Manufacturing Supervisor, Shift Manager, Plant Manager, Factory Manager, Production Team Leader, Manufacturing Team Leader, Cell Manager, Assembly Manager, Production Lead, Continuous Improvement Manager, Lean Manufacturing Manager