Production Engineer – London

Oxford Knight; Greater London; Presencial; GBP 90.000 - 130.000; Jornada completa

Descripción de la vacante

Oxford Knight is seeking a Production Engineer to blend Level-1 support with advanced DevOps. You will diagnose production issues, design reconciliation tools, and build monitoring dashboards with DataDog and Grafana to improve system latency and reliability.

The role requires strong Python, Unix and PostgreSQL skills, plus experience with APIs/WebSockets and incident response. Collaboration and continuous learning are emphasized.

Formación

• 5+ years in L1 support, DevOps or SRE, fintech preferred.
• Experience designing monitoring/alerting with DataDog and Grafana.
• Strong troubleshooting of REST APIs and WebSockets.
• Ability to manage multiple priorities and ambiguity.
• Experience with incident response protocols.
• Proficient in Python, Unix and PostgreSQL.
• Knowledge of Kafka, CockroachDB, FastAPI, GraphQL, Snowflake, Redis, QuestDB.
• Experience with automation and reconciliation processes.

Responsabilidades

• Provide production environment support, diagnose problems, and update internal customers.
• Design, develop and maintain reconciliation apps across digital/traditional trade capture.
• Develop monitoring dashboards and alerts to address latency and issues.
• Build tooling and monitoring to enable post-release validation.
• Serve as incident coordinator for production incidents on core platform.

Conocimientos

L1 Support

DevOps

SRE

DataDog

Grafana

REST APIs

WebSockets

Python

Unix

PostgreSQL

Kafka

CockroachDB

FastAPI

GraphQL

Snowflake

Redis

QuestDB

Automation

Reconciliation

Herramientas

DataDog

Grafana

FastAPI

GraphQL

Kafka

CockroachDB

PostgreSQL

Snowflake

Redis

QuestDB

Python

Descripción del empleo

Exciting opportunity at one of the fastest growing financial services firms around the world. They offer prime brokerage, clearing and financing across traditional and digital assets, and are now looking to hire world-class engineers to help build on their success.

This is a unique role, blending Level-1 support responsibilities with advanced DevOps engineering tasks, ensuring robust operational efficiency and technical excellence.

The successful Production Engineer will have outstanding communication skills, a collaborative, customer-focused mindset and be passionate about continuous learning & enhancing team capabilities.

Responsibilities

• Provide production environment support, quickly diagnosing and resolving problems (offline & real-time) and keeping internal customers informed
• Design, develop & maintain advanced reconciliation applications, ensuring consistency across digital & traditional finance trade-capture processes
• Develop monitoring dashboards and alerts using DataDog, Grafana (or similar) to proactively identify and address production issues, including end-to-end system latency
• Build tooling & monitoring solutions to facilitate comprehensive post-release validation
• You will be the incident coordinator for operational incidents on the core engineering production platform (tech comms, uphold best practices, post-incident follow-up, etc.)

Skills & Experience Required

• 5+ years’ experience in L1 Support, DevOps, SRE (or similar roles), ideally in fintech environments
• Proven experience designing and implementing monitoring and alerting tools (DataDog, Grafana)
• Strong understanding of and experience troubleshooting REST APIs and WebSockets
• Proven track record of handling multiple priorities effectively and ability to deal with ambiguity
• Experience with incident response protocols
• Strong technical expertise with Python, Unix, PostgreSQL
• Knowledge of Kafka, CockroachDB, FastAPI, GraphQL, Snowflake, Redis, and QuestDB (or equivalent)
• Strong experience with automation and reconciliation processes

Whilst we carefully review all applications, to all jobs, due to the high volume of applications we receive it is not possible to respond to those who have not been successful.