Production Crew Chief

ServiceMaster by McCann; Southampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading restoration service provider in Southampton is hiring a Production Crew Chief. The successful candidate will coordinate production processes and ensure quality control while managing customer satisfaction. Responsibilities include supervising technicians and maintaining accurate job documentation. A valid driver's license and the ability to lift heavy objects are required. The role offers competitive hourly compensation along with a positive, team-oriented work environment.

Benefits

Paid holidays

Sick and personal days

Competitive compensation

Qualifications

• Valid driver’s license.
• Willing to work overtime.
• Ability to climb ladders and work in tight spaces.
• Ability to work with cleaning agents.

Responsibilities

• Coordinate and perform production processes.
• Manage the customer and client experience.
• Supervise restoration technicians.
• Document detailed job files.

Skills

Valid driver’s license

Ability to lift a minimum of 50 pounds

Communication skills

Ability to supervise

Education

High school diploma or GED

Job description

SERVPRO of The East End and Hamptons is hiring a Production Crew Chief. The role offers competitive compensation, paid holidays, sick and personal days, and vacation.

Overview

As the front‑line representative of the SERVPRO® brand, the Production Crew Chief demonstrates the company’s Here to Help® customers and clients by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and create a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Communicate clearly to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and equipment assigned to projects.
• Communicate with project manager and office staff on project progress and issues.

Additional Responsibilities

• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Position Requirements

• Valid driver’s license.
• High school diploma or GED (preferred).
• Willing to work overtime.
• Ability to lift a minimum of 50 pounds regularly.
• Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
• Ability to work with or around cleaning agents.
• Ability to successfully complete tasks at hand.

Compensation

$22.00 - $24.00 per hour.

Why Consider a Career with SERVPRO?

• Service to the Community.
• Being Part of a Team.
• Stability & Growth.

Application Screening

• Are you willing to work weekend shifts?
• Do you have reliable transportation?
• Are you at least 18 years old?
• Are you willing to proceed with an in‑depth background check?