Production Coordinator (Merchandising)

JR United Kingdom; London; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading promotional merchandise company in Kentish Town, London seeks a Production Coordinator to oversee the manufacturing and delivery of products. The role involves managing the supply chain process, coordinating with various stakeholders, and ensuring quality delivery to clients. Successful candidates will demonstrate excellent communication skills, flexibility, and the ability to thrive in a fast-paced environment.

Qualifications

• Experience in a busy, customer focused environment preferred.
• Experience working with overseas merchandise manufacturers is valuable.
• Familiarity with CRM systems is beneficial.

Responsibilities

• Coordinate and administrate manufacturing and delivery of promotional products.
• Ensure goods move correctly in the supply chain from ordering to delivery.
• Maintain purchasing data in the internal system.

Skills

Numerate

Good telephone manner

Effective and clear communicator

Ability to prioritize and plan workload

Flexibility and ability to learn new skills

Ability to multitask

Job description

Social network you want to login/join with:

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Client:

Rocket Products

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

This is NOT a film/media position

Salary £27,000 pa + monthly bonus after 6 month

A Production Coordinator is currently required to work for a leading promotional merchandise company in Kentish Town, London.

Working within a busy in-house Production Department, you will:

• Coordinate and administrate the manufacture and delivery of our Far East and UK supplied bespoke designed and pre-manufactured promotional products.
• Provide holiday cover in our Warehouse and Despatch services and help manage the despatch workload during peak periods.

The team currently comprises a Production Manager, An Assistant Manager and a Warehouse/ Despatch Administrator.

The Production Coordinator role responsibilities include:

• Processing orders for Far East and UK sourced promotional merchandise products and following it through until delivery is met in a timely manner
• Responsible for the logistic side, making sure the goods are moving correctly and as agreed with third parties, sales coordinators and despatch department
• Take ownership of the whole supply chain process from ordering the goods until delivery to the clients following specific steps
• Ensuring that the production of the goods matches the client expectations in terms of quality and quantity and making sure that the production is achieved on deadlines given while working closely with international suppliers
• Booking deliveries with client’s warehouses and fulfilment houses to meet client dead-lines and giving packing and delivery instructions to third party logistics partners
• Maintaining and accurate updating of purchasing data on the internal Promotional Office bespoke system
• Making sure suppliers are using correct commodity codes, commercial invoice and packing list for exporting their goods to the UK
• Checking deliveries of incoming client orders
• Ensuring all documents relating to each order are properly completed and recorded on to the company Promotional Office system
• Providing updated information notes on to Promotional Office to ensure account managers and sales coordinators have up to date information detailing the exact stage of each order
• Providing holiday cover for the Warehouse/Despatch Administrator and assisting in despatch of items during busy periods

Skills:

• Numerate
• Good telephone manner

Experience (preferred):

• working in a busy, customer focussed environment
• working with overseas, Far East or UK merchandise manufacturers and suppliers
• working in a customer focussed environment
• working with logistic, haulage and despatch contractors (not essential)
• using a sales database or CRM system
• Ability to prioritise and plan your own workload
• Ability to work productively in a multi-disciplinary team environment
• Flexibility and ability to learn new skills
• Ability to multitask
• Effective and clear communicator
• Willingness to get involved in hands-on warehouse and despatch tasks as required

After three months, you will have the opportunity to work one day a week from home.