Production Co-ordinator – Creative Technology / Sheffield

Four Cymru; Sheffield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Salary reviews

Pension

Cycle-to-work

Generous holiday

Graduate pipeline

Volunteer days

Job summary

Four Cymru in Sheffield is seeking a proactive Production Co-ordinator to join our Creative Technology Team. You will help plan and coordinate websites, online platforms and digital installations, while building strong client relationships and guiding projects through Kanban and sprint workflows.

The role emphasises organisation, communication, and the ability to manage multiple projects with a client-focused mindset. Room to grow within a dynamic, AI-enabled agency.

Qualifications

• Training or experience in online technologies and CMS platforms.
• Understanding of a website project lifecycle and ongoing support.
• Excellent client-facing, communication and presentation skills.
• Ability to manage multiple projects simultaneously and analyse issues.

Responsibilities

• Plan and oversee development of websites, online platforms and digital installations with the delivery team.
• Build and maintain strong client relationships, delivering tailored solutions.
• Collaborate with internal and external teams to ensure seamless project execution.
• Act as a first point of contact for client support issues.
• Monitor and report on project health and progress.
• Stay updated with industry trends to deliver cutting-edge solutions.

Skills

Organisation & planning

Client-facing skills

Online technologies experience

CMS systems

Writing & spreadsheet skills

Kanban & sprints

Project management software

Multi-project management

Tools

CMS systems

Project management software

Job description

Introduction

We are looking for an ambitious Production Co-ordinator to join our Creative Technology Team. Working alongside the production team in our Sheffield office, the successful candidate will be key to contributing to the planning and co-ordinating of our projects, working alongside our team of Producers, and digital creatives. They will communicate to clients and ensure the smooth day to day operation of projects.

This is a fantastic starting role for people interested in a career in creative digital technology. We seek an individual with great organisation and communications skills. The ideal candidate will have experience around online technology, including websites, and CMS systems. They will have excellent writing and spreadsheet skills. They will understand how project management software works, and processes such as kanban boards and sprints. This role requires excellent client-facing skills and the ability to work across multiple projects.

What You’ll Do

As our new production co-ordinator, you'll:

• Work as part of our delivery team alongside Producers to plan and oversee development of websites, online platforms, and digital installations.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with internal and external teams to ensure seamless execution of projects.
• Act as a first point of contact for many of our existing clients for support issues.
• Monitor and report on project health.
• Stay updated with industry trends and best practices to ensure clients receive cutting-edge solutions.

You'll thrive here if you have:

• You have training or experience in online technologies.
• Strong knowledge of a website project lifecycle, including ongoing support.
• Excellent client-facing skills with the ability to build and maintain relationships.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously.
• Strong analytical skills and interpersonal skills to help trouble shoot.

What We Offer

• A homegrown, international agency offering real career development & decision-making power
• AI-enabled: access to leading AI tools + training to elevate your strategic advantage
• Best in class benefits: nine month salary reviews a minimum, generous holiday, cycle-to-work, pension and more
• Diversity in action: inclusive environment, resourcing from global cultures, purpose-led staff groups
• Graduate pipeline to support you: ongoing mentoring and training opportunities - help shape new talent
• Volunteering & purpose impact: paid volunteer days for causes that matter

We do not accept CVs from agencies.

Location

Sheffield