Production Co-Ordinator

Benchpeg Ltd; Greater London; Presencial; GBP 30 000 - 42 000; Tempo integral

Resumo da oferta

Ino Creative Ltd in London is seeking a hands-on Production Co-ordinator to join our jewellery workshop. You’ll be the link between clients and production, managing jobs through every stage and keeping timelines on track.

You’ll need solid jewellery design knowledge, the ability to talk confidently with clients about pieces, coordinate across CAD, casting, mounting, setting, and finishing teams, and handle day-to-day admin.

Qualificações

• Solid understanding of jewellery design and manufacturing processes.
• Ability to discuss client pieces with authority.
• Proven ability to manage multiple priorities without compromising quality or deadlines.
• Familiarity with Rhino 3D (working knowledge).
• Sharp organisational skills and attention to detail.

Responsabilidades

• Manage production jobs from intake to delivery using the in-house ERP system, ensuring on-time progression through the pipeline.
• Act as the main point of contact for clients, understand requirements, provide updates, and maintain high service levels.
• Review CAD files in Rhino 3D to check feasibility and flag issues before production.
• Coordinate across CAD, casting, mounting, setting and finishing teams to prioritise workloads and meet deadlines.
• Process client transactions and handle day-to-day admin with accuracy.
• Support operation of production equipment including 3D printers, laser engravers, and 3D scanners as needed.

Conhecimentos

Client management

Organisation

Jewellery manufacturing knowledge

Communication

Attention to detail

Ferramentas

Rhino 3D

ERP system

Descrição da oferta de emprego

Production Co‑ordinator

Ino Creative

Studio Lg16 The Record Hall, Baldwin's Gardens, London, England

Full time

Senior Level

Competitive salary package

About Ino Creative Ltd

Ino Creative is a fast‑growing jewellery manufacturing house offering end‑to‑end production under one roof — from CAD design, 3D printing, and casting through to mounting, setting, laser engraving, and finishing. We work with independent designers, established brands, and trade clients across the UK, combining traditional craftsmanship with the latest manufacturing technology.

The Role

This is a hands‑on production co‑ordination role at the heart of our workshop. You'll be the link between our clients and our production floor — managing jobs through every stage of manufacture, keeping timelines on track, and making sure nothing falls through the cracks.

You’ll need a solid understanding of jewellery design and manufacturing processes. This isn’t about learning from scratch — we need someone who already speaks the language of the trade and can hold confident, knowledgeable conversations with clients about their pieces.

What You’ll Be Doing

• Managing production jobs from intake to delivery using our in‑house ERP system, ensuring every piece moves through the pipeline on time.
• Acting as the main point of contact for clients — understanding their requirements, providing updates, and delivering a level of service that keeps them coming back.
• Reviewing and analysing CAD files in Rhino 3D to check feasibility and flag issues before production begins.
• Co‑ordinating across our CAD, casting, mounting, setting, and finishing teams to prioritise workloads and meet deadlines.
• Processing client transactions and handling day‑to‑day admin with accuracy.
• Supporting the operation of production equipment including 3D printers, laser engravers, and 3D scanners as needed.

What We’re Looking For

• A strong working knowledge of jewellery design and manufacturing — you understand how pieces are made and can speak to clients with authority.
• Proven ability to manage multiple priorities at once without letting quality or deadlines slip.
• Excellent client‑facing skills — you're professional, responsive, and genuinely enjoy building relationships.
• Familiarity with Rhino 3D (working knowledge, not expert level).
• Sharp organisational skills and genuine attention to detail.
• A willingness to get stuck in.

About Ino Creative

INO is an innovative jewellery manufacturing company that combines creativity and cutting‑edge technology to facilitate jewellery production. Founded in 2020 by company director Norman Martus, INO began as a one‑man operation offering CAD services before quickly expanding into 3D scanning and wax printing to meet the growing needs of our customer base. In 2022 we expanded our operations even further by establishing a casting house to bring high‑quality casting services to Hatton Garden.

We take pride in our ability to streamline the manufacturing process by housing all services under one roof, eliminating the need for customers to coordinate between multiple suppliers. This integrated approach ensures a seamless customer experience from CAD to casting, and we continuously explore new ways to utilise advanced technologies to offer the most efficient and effective jewellery manufacturing services possible.

ino-creative.com