Product & Test Support Technician: Hardware Validation

Mobiltex; Newport; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical care after probation

Enhanced company sick pay

Flexible annual leave, including the 5

Up to 5 additional personal leave days

Eye test and glasses contribution

Annual wellness allowance

Company pension scheme

Job summary

Mobiltex in Newport, Wales is seeking a Product and Test Support Technician to create, maintain and control production documentation for hardware, and to provide hands-on support to engineers during testing and prototype bring-up.

You will translate engineering designs into clear, production-ready instructions, execute validation tests, and keep documentation current as products move from NPI to sustaining production.

Qualifications

• Strong technical writing and documentation skills.
• Clear written and verbal communication with cross-functional teams.
• Excellent attention to detail and accuracy in records.
• Effective time management to meet project milestones.
• Ability to work across engineering, manufacturing and quality teams.
• Self-motivated with the ability to work independently.

Responsibilities

• Support engineers in executing test plans, validation and prototype bring-up.
• Assist with debugging and troubleshooting hardware and firmware issues.
• Investigate Customer Reported Bugs (CRBs) and Corrective Actions (CARs).
• Record, organize and report test data in a clear, traceable format.
• Create and maintain production work instructions, BOMs and test procedures.
• Ensure documentation accuracy on the production floor and during EC/NPI releases.
• Train production staff on new or revised procedures.

Skills

Technical writing

Clear written and verbal communication

Attention to detail

Time management

Cross-functional collaboration

Independent work

Problem solving

Tools

Confluence

Microsoft Office

Altium

Job description

Mobiltex in Newport, Wales is seeking a Product and Test Support Technician to create, maintain and control production documentation for hardware, and to provide hands-on support to engineers during testing and prototype bring-up.

You will translate engineering designs into clear, production-ready instructions, execute validation tests, and keep documentation current as products move from NPI to sustaining production.