Product Support Placement - Martin Audio

Focusrite; High Wycombe; On-site; GBP 26,000 - 29,000; Full time

Job summary

Martin Audio is seeking a placement in High Wycombe to join the Product Support Group. You will work with our product support engineers on hands-on technical support, system design, and customer-facing applications advice, with potential for off-site and event work as you progress.

The role includes on-site support of concert PA systems, liaising with Sales/Engineering on new products, and presenting designs at demonstrations and exhibitions. Training begins immediately.

Qualifications

• Degree in Acoustics, Audio Engineering, Audio Technology or related field.
• Knowledge of sound system acoustics and problem solving.
• Experience with DSP and measurement systems is advantageous.

Responsibilities

• Design operationally optimum systems using in-house simulation software.
• Present system designs to sales/customers and assist tender documents.
• Provide applications advice and first-line support to customers.
• Demonstrate products and liaise with Sales/Engineering on new designs.
• Support exhibitions and report on product performance strengths/weaknesses.
• On-site support and commissioning of systems as progress continues.

Skills

Sound system acoustics

Problem solving

DSP experience

Education

Acoustics

Audio Engineering

Audio Technology

Tools

EASE

SMAART

Systune

Job description

The Role:

You will join the Martin Audio Product Support Group (PSG) and work directly alongside our product support engineers. The role will involve hands‑on technical support work including system design, product demonstrations and customer‑facing applications advice, and could extend to off‑site and event work as your training develops.

Based: High Wycombe

Type: Full‑time, 12‑month placement

Salary: £26250 pa

In the initial stage the tasks will include:

• Designing operationally optimum systems using proprietary in-house simulation software
• Presenting system designs to sales and/or customers
• Providing information for inclusion in tender documents, in standard Martin Audio format
• Applications advice and first line of support
• Product demonstrations
• Liaising with Sales and Engineering over new product designs
• Identifying and reporting sales opportunities
• Supporting visitors during exhibitions and other marketing events
• Reporting on product performance strengths and weaknesses

As You Progress:

• On‑site support of Martin Audio concert PA systems
• On‑site commissioning of projects
• Liaising with and advising audio consultants
• Organising and presenting training, internally and externally

Requirements:

• Degree Course: Acoustics, Audio Engineering, Audio Technology, or a closely related subject
• A good knowledge of sound system acoustics and a keen approach to problem solving are required. Experience with modern DSP and amplifier platforms, and familiarity with measurement systems such as EASE, SMAART or Systune, will be an advantage

Job Conditions:

You are expected to work 37.5 hours per week, over the standard working hours of 8.45am to 5.30pm, Monday to Thursday and 8.45am to 4pm on Friday. An hour is allowed for lunch Monday to Thursday and 45 minutes on Friday. You will be expected to work at the head office site in High Wycombe part time each week.

You will report to the Product Group Manager.

About Martin Audio

Martin Audio enjoys an international reputation for supplying award winning professional loudspeaker systems across the spectrum of touring, theatre and installation applications.

The company was founded in 1971 by engineering maestro Dave Martin. His vision was to enable bands to play to larger audiences and be properly heard for the first time.

Renowned for integrity in design, technical excellence and the longevity of its products, Martin Audio takes system creation into a further dimension. Our mission is for every member of the audience to enjoy an exceptional sonic experience faithfully reproducing the artist's performance.

Location:

The company's UK headquarters at High Wycombe houses dedicated research & development facilities, manufacturing, a test and demonstration space, warehousing, management, sales and customer support offices.

About The Focusrite Group

All placements last for 12-months. We pay you £26250 per year (£28900 for London-based roles), and you get to share some of the same benefits as our permanent employees.

Timetable for applications:

Deadline to apply: 27th November 2026

Interviews: December 2026 - February 2027

Offers made by: 26th February 2027

As an equal opportunity employer, we encourage people to apply regardless of religion, ethnic background, nationality, sexual orientation or gender identity. We recognise the diversity shortcomings of our industry and are committed to driving change. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.