Product Support Engineering Lead (24/7)

Preligens; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in aerospace technology is seeking a Product Support Engineering Manager in Gloucester. This role involves leading a team of engineers to provide critical technical support to airline customers, ensuring customer satisfaction, and driving the creation of in-service documentation. Candidates should possess a degree in engineering or business and proven leadership skills in a technical environment. Flexible benefits and competitive compensation are offered.

Benefits

Four and a half day work week

25 days holiday plus bank holidays

Annual bonus and share scheme

Generous pension scheme

Onsite parking and EV chargers

Subsidized restaurant

Qualifications

• Proven leadership and team management skills, ideally in a technical or aerospace environment.
• Strong problem-solving abilities and proactive approach to continuous improvement.
• Knowledge of landing gear systems is highly desirable.

Responsibilities

• Leading and developing the Product Support Engineering team.
• Ensuring customer satisfaction through technical support.
• Coordinating cross-functional teams to resolve in-service problems.

Skills

Leadership

Problem-solving

Communication

Customer-first attitude

Education

Degree in engineering or business

Job description

A global leader in aerospace technology is seeking a Product Support Engineering Manager in Gloucester. This role involves leading a team of engineers to provide critical technical support to airline customers, ensuring customer satisfaction, and driving the creation of in-service documentation. Candidates should possess a degree in engineering or business and proven leadership skills in a technical environment. Flexible benefits and competitive compensation are offered.