Product Support Advisor in Tamworth)

Cast UK Limited; Tamworth; On-site; GBP 27,000; Full time

Job summary

A leading company in the catering equipment sector is seeking a Product Support Advisor in Tamworth. This entry-level role involves managing product data, supporting new product introductions, and collaborating with internal and external stakeholders. It offers a competitive salary of £26,500, excellent benefits, and opportunities for career progression.

Benefits

20 days holiday + bank holidays (option to buy 5 more)

Life cover (3x salary)

Company pension scheme (up to 5% matched)

Healthcare plan options

Qualifications

• Detail-focused mindset with strong organisational and planning skills.
• Comfortable working in a fast-paced environment.
• Proactive and deadline-driven.

Responsibilities

• Maintain accurate product data across digital platforms.
• Support the New Product Request Process.
• Liaise with suppliers for timely product information.

Skills

Strong organisational skills

Confident communication

Attention to detail

Proactive approach

Tools

Excel

Job description

Product Support Advisor

Tamworth

Entry Level

£26,500 + Excellent Benefits

Are you analytical, organised, and ready to kick-start your career in a thriving support function? We're looking for a Product Support Advisor to join a dynamic and forward-thinking team based in Tamworth.

This is a fantastic opportunity to work with a market leader in the catering equipment sector, known for innovation, quality, and customer excellence. As a key part of the team, you'll play a crucial role in managing product data, driving the new product introduction process, and supporting internal and external stakeholders.

What You'll Be Doing:

* Enhance and maintain accurate product data across digital platforms

* Be the go-to contact for product-related queries from the sales team

* Drive and manage the New Product Request Process

* Support purchasing and cross-functional teams to move the business forward

* Liaise with suppliers and customers to ensure product information is accurate and timely

What We're Looking For:

* Strong organisational and planning skills

* Confident communicator with a detail-focused mindset

* Comfortable working in a fast-paced environment

* A good understanding of Excel is essential

* Proactive and deadline-driven approach

What's In It For You:

* £26,500 base salary

* 20 days holiday + bank holidays (option to buy 5 more)

* Life cover (3x salary)

* Company pension scheme (up to 5% matched)

* Healthcare plan options

This role is perfect for someone at the early stages of their career looking to make an impact in a collaborative environment with long-term progression opportunities.

About Cast UK:

Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.