Product Specialist

H.R. Owen Head Office; Reading; On-site; GBP 26,000 - 34,000; Full time

Job summary

H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Product Specialist to work with Aston Martin in Reading. You will ensure efficient administration of all new and used vehicles for the Dealership Sales Department and support the sales team.

As an ambassador for H.R. Owen Aston Martin, you will deliver exceptional customer service, create a fresh, friendly environment for visitors, and contribute to market-leading sales volume.

Qualifications

• Previous experience in the motor industry.
• Experience with Kerridge.
• Owns role with strong attention to detail and multitasking; finds innovative solutions.

Responsibilities

• Administer the process for new and used vehicles for the Dealership Sales Department within policy.
• Support the sales team in achieving sales targets and delivering excellent customer service.
• Act as an ambassador for H.R. Owen Aston Martin and create a welcoming environment for visitors.

Skills

Motor industry experience

Attention to detail

Multitasking

Communication skills

Customer service oriented

Tools

Kerridge

Microsoft Office

Job description

H.R. Owen, the UK’s leading luxury automotive dealer group, is seeking a Product Specialist to work with Aston Martin, Reading. We’re looking for someone that’s able to ensure the efficient administration of all new and used vehicles for the Dealership Sales Department within defined operational policy, and effectively support the sales team.

The Product Specialist will act as an ambassador for H.R. Owen Aston Martin assisting the sales team in delivering market leading sales volume through exceptional customer service, creating a fresh and friendly environment for all visitors.

The type of person we are looking for

• You will have previous experience in the motor industry.
• You will have experience with Kerridge.
• You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
• You will have strong written and verbal communication skills with the capability to adapt your style to multiple audiences.
• You will be able to deliver the highest levels of customer service, while always keeping one eye on the commercial success of the business.
• You will have a passion for the luxury industry, be able to recognise excellence and have a basic knowledge of the brands H.R. Owen work with.
• You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
• You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.