Product Specialist

LGELGUGB; Bradford; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in tech-enabled back-office solutions is seeking a Product Specialist to join their Liberty Blume team in Bradford. This hybrid role involves driving customer engagement during pre-sales, showcasing product capabilities, and collaborating closely with various teams. The ideal candidate will have experience in a product-focused environment and a solid understanding of Agile methodologies.

Benefits

Competitive salary + Bonus

25 days annual leave with the option to purchase 5 more

Access to wellbeing and mental health benefits

Matched pension contribution up to 10%

Access to car benefit scheme

Access to online learning platform

Qualifications

• Experience in a product-focused environment.
• Solid understanding of Agile and Scrum.
• Familiarity with SDLC and CI/CD pipelines.

Responsibilities

• Design and deliver tailored product demonstrations.
• Collaborate with Technical Leads for demo environments.
• Act as the primary resource for product-related inquiries.

Skills

Product Development Methodologies

Technical Knowledge

User-Centric Mindset

Tools

Google Cloud Platform

Job description

We are looking for a Product Specialist to join our Liberty Blume team in Bradford (BD4(. This hybrid position requires at least two days per week in the office.

As a Product Specialist, you will be instrumental in driving new customer engagement throughout the pre-sales phase and beyond for our suite of products. Collaborating closely with the VP of Central Transformation, Sales, Development teams, and prospective clients, you will serve as the go-to product expert. Your role will involve showcasing the value and capabilities of our solutions, aligning them with customer needs, and delivering compelling product demonstrations. You’ll also address technical and functional questions with confidence, helping to convert interest into successful sales. This position acts as a vital link between product development and customer acquisition, ensuring that prospects receive the insights and support they need at the earliest stages of their journey.

What will you be doing?

• Design and deliver engaging, tailored product demonstrations that showcase key features, benefits, and value propositions aligned with each prospect’s unique needs and use cases.
• Collaborate with Technical Leads to customise demo environments and scenarios that directly address specific customer challenges and requirements.
• Maintain in-depth knowledge of our product suite and roadmap to accurately represent both current functionality and upcoming capabilities.
• Act as the primary resource for product-related inquiries from prospective customers and the Sales team throughout the pre-sales process.
• Clearly articulate technical features, functionalities, and integrations, drawing on established designs and architectural frameworks.
• Effectively manage and respond to technical objections, partnering with development teams to ensure a thorough understanding of product requirements.
• Build and nurture strong relationships with prospective clients during pre-sales engagements, fostering trust and credibility.
• Support ongoing customer conversations by identifying and promoting upsell and cross-sell opportunities.
• Serve as a trusted advisor, offering strategic product insights and recommendations.
• Assist the Sales team in instilling customer confidence and driving deals to successful closure

We tend to look for people with:

Essential

• Experience in a product-focused environment.
• Solid understanding of product development methodologies such as Agile and Scrum.
• Familiarity with the Software Development Life Cycle (SDLC) and CI/CD pipelines for software products.
• Awareness of UX/UI design principles with a strong user-centric mindset.
• Good technical knowledge of deployment and integration technologies.

Preferred

• Hands-on experience with cloud platforms, particularly Google Cloud Platform (GCP).
• Foundational understanding of Artificial Intelligence and Machine Learning, including their practical applications in software products.

What’s in it for you?

• Competitive salary + Bonus
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who we are:

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.