Product Specialist – eLearning / AI – Leeds & Remote

JR United Kingdom; Manchester; Hybrid; GBP 40,000; Full time

Job summary

A leading company in technology is seeking a Product Specialist to enhance customer experience through innovative solutions. The role involves driving adoption of e-learning platforms and AI tools, requiring a proactive mindset and excellent communication skills. This position embraces hybrid working with a strong focus on diversity and creativity.

Benefits

Flexible working hours

Qualifications

• Previous experience as a Product Specialist in a client-facing environment.
• Strong technical and analytical skills, capable of delivering high-quality solutions.
• Deep understanding of product functionality for customer adoption.

Responsibilities

• Drive the adoption of technology solutions and improve customer experience.
• Manage changing requirements and build apps collaborating with teams.
• Work on emerging technologies, particularly AI features and chatbots.

Skills

Stakeholder communication

Technical skills

Analytical skills

Interest in AI technology

Job description

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Product Specialist – eLearning / AI – Leeds & Remote, manchester

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Client:

Crimson

Location:

manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: £40,000 per annum

We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.

This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.

Key Skills & Responsibilities:

• Previous experience as a Product Specialist – in a client facing environment
• Excellent stakeholder communication and management skills – ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
• Work closely with Product Owner and wider team
• Have an interest in emerging technology, particularly AI features and Chatbots
• Ability to work across various projects as well as BAU
• Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
• Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
• Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable

Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.

Salary: £40,000 per annum

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy