Product Sales Representative

Dojo; Greater London; On-site; GBP 42,000 - 66,000; Full time

Job summary

Dojo in London seeks a high-energy Product Sales Representative to drive Bookings adoption among hospitality merchants. You will use data-driven insights and a consultative approach to help venues thrive, while owning the end-to-end sales journey from contact to go-live.

You will manage a high-volume pipeline, conduct deep discovery, tailor solutions, and collaborate with Product and Onboarding to deliver world-class restaurant management tools.

Qualifications

• Background in high-volume outbound sales or account management, ideally SaaS, Hospitality Tech or Fintech.
• Ability to perform deep discovery and tailor solutions to customer needs and pain points.
• Experience managing an existing client database to identify and close cross-sell opportunities.
• Exceptional communication skills and ability to thrive in a high-volume calling environment.
• Disciplined approach to documenting customer interactions and managing sales pipelines in CRMs like Salesforce or HubSpot.
• Energetic, self-starter mentality with resilience in a fast-paced, target-driven environment.

Responsibilities

• Proactively engage existing merchants through high-velocity outbound campaigns to introduce Dojo Bookings.
• Manage a high volume of warm leads and tailor the best Bookings system for goals.
• Collaborate with Product and Onboarding to ensure a seamless journey from first call to go-live.
• Oversee your pipeline and document every interaction with discipline.
• Advise businesses on how Dojo Bookings solves operational pain points.

Skills

high-volume outbound sales

account management

SaaS familiarity

deep discovery

solution tailoring

CRM documentation

pipeline management

cross-sell opportunities

communication skills

self-starter attitude

Job description

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The role...

Ready to be a driving force for our Dojo Bookings product? We’re looking for a high-energy Product Sales Representative to join our London team. You’ll be at the heart of the action, using data-driven insights and a consultative approach to help our hospitality merchants thrive. This is a fast-paced role, perfect for someone who loves connecting with people and wants to provide world-class restaurant management solutions to businesses.

What You Will Do...

• Proactively engage our existing merchants through high-velocity outbound campaigns to introduce them to Dojo Bookings.
• Manage a high volume of warm leads, diagnosing merchant needs to deploy the best Bookings system for their goals.
• Work with our Product and Onboarding teams to ensure a seamless customer journey from the first call to go-live.
• Oversee your pipeline, ensuring every opportunity is explored and every interaction is documented with discipline.
• Become an expert on Dojo Bookings, advising businesses on how our solution can solve their operational pain points.

What You Will Bring...

• A background in high-volume outbound sales or account management, ideally within SaaS, Hospitality Technology, or Fintech.
• The ability to perform deep discovery and tailor solutions to specific customer needs and pain points.
• Experience managing an existing client database to identify and close cross-sell opportunities.
• Exceptional communication skills and the ability to thrive in a high-volume calling environment and build rapport quickly.
• A disciplined approach to documenting customer interactions and managing sales pipelines in CRMs like Salesforce or HubSpot.
• An energetic, self-starter mentality with the resilience to thrive in a fast-paced, target-driven environment.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If The Following Speak To You, Let’s Talk

• You’re curious. You have a real desire to learn and create.
• You’re relentless. You keep going even when it’s easier not to.
• You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.