Product Recovery Assistant

Loaf (Loaf.com); Nuneaton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday, increasing by 1 day a

Enhanced family leave policy

Staff and friends & family discounts

Healthcare cash plan

EAP programme

Shopping discounts

Cycle to work scheme

Half a day for Christmas shopping

Life Assurance - 4x annual salary

Job summary

Loaf, the premium furniture and homeware brand, is hiring a Product Recovery Assistant for our Nuneaton Warehouse. You’ll process 1- and 2-man returns, ensuring items are inspected, logged, and repackaged to as-new stock.

We value detail, teamwork and initiative; you’ll unpack, photograph, and route items, with opportunities to support the QC team and operate in a friendly, inclusive environment.

Qualifications

• Excellent attention to detail.
• Physically fit; able to perform heavy lifting within role.
• Ability to use initiative to problem solve and work independently.
• Previous experience of working within a Warehouse environment.
• A great team player with the ability to promote and help build a positive work environment.
• The ability to take responsibility and be accountable for your actions.
• Experience of Microsoft Dynamics NAV (Desirable).
• Reach Truck License (Desirable).

Responsibilities

• Check records within Loaf system.
• Unpack and inspect customer returned products.
• Assessment of item to disposal route.
• Remove minor marks from sofas.
• Log and photograph products.
• Repack items to as new standard for return to stock.
• Provide support to QC Team as required.
• Unload return trailers.

Skills

Attention to detail

Physical fitness

Independent working

Team player

Problem solving

Customer service mindset

Tools

Microsoft Dynamics NAV

Reach Truck License

Job description

Overview

At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business. We have Product Recovery Assistant positions available, based in our Nuneaton Warehouse. Responsible for processing all 1 and 2 man returns.

Responsibilities

• Check records within Loaf system
• Unpack and inspect customer returned products
• Assessment of item to disposal route
• Remove minor marks from sofas
• Log and photograph products
• Repack items to as new standard for return to stock
• Provide support to QC Team as required
• Unload return trailers

Requirements

• Excellent attention to detail
• Physically fit (heavy lifting within role)
• Ability to use initiative to problem solve and work independently
• Previous experience of working within a Warehouse environment
• A great team player with the ability to promote and help build a positive work environment
• The ability to take responsibility and be accountable for your actions
• Confidence and common sense
• Experience of Microsoft Dynamics NAV (Desirable)
• Reach Truck License (Desirable)

Benefits

• 25 days holiday, increasing by 1 day each year for 3 years, plus 8 days for bank holidays
• Enhanced family leave policy
• Staff and friends and family discount scheme
• Healthcare cash plan
• EAP programme
• Shopping discounts
• Cycle to work scheme
• Half a day for Christmas shopping
• Life Assurance - 4 times annual salary

What it’s like working at Loaf

We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard. As a business, we’re working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We'd love you to join us on our journey.