Product Proposition Lead

NECSWS; Tees Valley; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private Medical Cover

25 days holiday

Life assurance 4x basic salary

Group Pension up to 8.5%

Flexible benefits

LinkedIn Learning access

Job summary

NEC Software Solutions is seeking a Product Proposition Lead in the Entitlement Services unit to drive new service offerings and market alignment. You will partner with Account Management, Marketing and Service Delivery to shape propositions and deliver live projects across the UK.

You’ll lead on bid support, marketing collateral, and communications, while nurturing stakeholder relationships and analysing market trends to maximise revenue and gross margin.

Qualifications

• Excellent interpersonal, communication and organisational skills.
• Understanding of local and central government services and politics.
• Strong influencing abilities.
• Ability to read your audience and deliver delivery-focused outcomes.
• Ability to lead and motivate internal project teams and stakeholders.
• Commercially astute decision-making with financial fluency.
• Ability to develop cost models and evaluate risks.
• Experience in strategy development and execution with risk mitigation.

Responsibilities

• Lead development of Entitlement Services’ new service offerings in close liaison with Account Management and customer community.
• Work with Account Management and Service Delivery to create and deploy propositions.
• Architect new services and manage them into live environments.
• Enhance existing services with bolt-on opportunities and improve processes for margin and revenue.
• Support the delivery Service Manager until projects are fully live.
• Identify further service opportunities during/after project implementations.
• Collaborate with Marketing to produce collateral and showcase new services.
• Provide sales/proposal collateral with Account Management to secure business.
• Lead Entitlement Services marketing communications and mid-term plan.
• Head up internal staff communications and craft engaging content.
• Work with Lead Programme Manager for analytics and with Product Manager on PERFORM requirements.
• Build and maintain relationships with NEC colleagues, third parties, customers and organisations.
• Represent Entitlement Services at events and bid/proposal activities.
• Shape software/services wraparounds across Revenues and Benefits community.
• Produce high quality presentations for internal/external audiences.
• Conduct SWOT and competitor analyses to identify opportunities and threats.

Skills

Interpersonal skills

Communication

Organisational skills

Influencing

Stakeholder management

Delivery focus

Commercial awareness

Financial fluency

Strategic planning

Travel flexibility

Job description

Come join us and make a difference in the world!

In this role, you’ll be reporting directly to our Head of Entitlement Services, who looks after the delivery Team to ensure our strategic plans stay aligned with the overall strategy of the Entitlement Services business unit, and the wider NEC organisation.

As Product Proposition Lead, you will:

• Take the lead on the development of Entitlement Services’ new service offerings, meeting market needs through close liaison with the Entitlement Services Account Management Team and our customer community.
• Be supported by Account Management and Service Delivery colleagues to create and deploy new propositions.
• Assist in the architecture of new services and project manage them into a live environment.
• Enhance existing services through bolt on opportunities.
• Work with service delivery colleagues to streamline existing processes and maximise gross margin and revenue.
• Remain on hand to support the delivery Service Manager until projects are in a solid and established live state.
• Continue exploring further service opportunities during and following the implementation of projects.
• Work with pilot customers and NEC’s Marketing Team to produce marketing collateral to showcase new services.
• Work with Account Management colleagues to provide sales and proposal collateral to secure further business.
• Take the lead on all Entitlement Services marketing communications. Working with the NEC Marketing Team and owning the marketing mid-term plan.
• Head up internal staff communications. This is an important aspect of our commitment to colleague engagements, so it requires someone with a flair for creative writing.
• Work closely with the Lead Programme Manager who will input analytical information.
• Work closely with the Product Manager who will support with any PERFORM requirements.
• Successfully network, build and maintain relationships with internal and external stakeholders such as NEC colleagues, third parties, customers and other organisations.
• Be a strong influencer with solid negation and communication skills.
• Represent Entitlement Services at internal and external events such as sales meetings, conferences and seminars.
• Assist in bid and proposal writing in line with the needs of the Entitlement Services business.
• Work with the wider NEC Revenues and Benefits community to shape software and services wraparounds.
• Produce high quality presentations and deliver these to internal and external audiences. Your presentation skills will need to be polished, and you’ll need the ability to deliver interactive and engaging content.
• Undertake market analysis activities such as SWOT and competitor analyses to establish Entitlement Services’ strength and weakness and detect opportunities and threats within the internal and external environment.

Qualifications

Here in Entitlement Services, we’re big on getting the right people for the right job. We invest a lot in our colleagues, and we want to help you succeed. To do that, you will:

• Have excellent interpersonal, communication and organisational skills.
• A solid knowledge of local and central government services as well as a strong understanding of politics.
• Be a strong influencer.
• Be able to read your audience.
• Take a delivery-focused approach in all you do.
• Be able to lead and motivate internal project teams, clients, third parties and any other applicable project stakeholders.
• Know how to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective.
• Have a solid level of financial fluency to develop cost models in line with Entitlement Services’ costs of delivery.
• Know how to develop and execute strategies, implementing robust risk mitigation, control and evaluation processes.
• Have tenacity, and the ability to drive through projects and overcome issues and barriers which may arise.
• Be able and willing to travel throughout the UK.

Additional Information

We pride ourselves in offering an excellent benefits package, including an aboveaverage pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

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