Product Pre-sales Engineer (Mandarin Speaker)

Whatsoninleeds; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in video-centric IoT solutions is seeking a Product Pre-Sales Engineer in Leeds. The role involves promoting products, providing technical training, and supporting sales targets. Ideal candidates will possess strong knowledge of CCTV and related technologies, along with excellent communication skills.

Qualifications

• Experience managing multiple products and initiatives.
• Strong knowledge of video surveillance and related technologies.
• Effective communication skills with stakeholders.

Responsibilities

• Promoting products pre-sales and assisting in product selection.
• Providing technical training to engineers for channel partners.
• Gathering customer feedback to improve products and processes.

Skills

CCTV

Alarm systems

Access control

Videoconferencing

VMS

Cloud storage

Video walls

Matrices

Networks

Drones

Job description

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Leeds, Yorkshire and the Humber, United Kingdom

Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.

With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology's solutions, products, and services are applied in 180 countries and regions. Since launching the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua has dedicated itself to technological innovation, investing around 10% of its annual sales revenue into R&D. The company explores emerging opportunities based on video IoT technologies and has established business in machine vision, video conferencing, drones, electronic license plates, RFID, and robotics.

Moreover, Dahua has established 53 overseas subsidiaries and offices across Asia Pacific, North America, Europe, Africa, and other regions to provide high-quality and prompt services. Dahua products are widely used in key markets such as public security, traffic, retail, banking & finance, and energy. Major projects include China International Import Expo, Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance UK, and Recife CBTU Subway Brazil.

Dahua holds over 2,800 patents, including 150+ international patents. The company has ranked 2nd in the global CCTV & video surveillance market for five consecutive years and maintained this position in the 2019 A&S Security 50.

Job Description:

Main Responsibilities:

The Product Pre-Sales Engineer will be responsible for:

• Promoting products pre-sales, introducing new features to channel customers, assisting in product selection, and supporting sales targets.
• Defining and managing a product roadmap aligned with organizational strategy.
• Providing technical training to engineers for channel partners to improve their technical knowledge.
• Gathering customer feedback to improve products and processes, and contributing to product management.
• Assisting customers with tender documents and supporting brand promotion activities like tradeshows and open days.
• Providing technical support and advice on video surveillance equipment, troubleshooting, and integration with third-party systems.
• Maintaining communication with headquarters regarding new products and technical issues to ensure timely solutions.

Key Attributes:

• Experience managing multiple products and initiatives with proper prioritization.
• Strong knowledge of CCTV, alarm systems, access control, videoconferencing, VMS, cloud storage, video walls, matrices, networks, and drones.
• Ability to work independently and set strategic directions.
• Effective communication skills with technical and non-technical stakeholders.
• Ability to analyze data to inform decisions.
• Good customer service and communication skills.
• Fast learner of new technologies.