Product Portfolio Manager

Protec Fire Detection PLC; Nelson; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in fire detection systems is seeking a Product Manager to oversee the product range and ensure its success throughout its lifecycle. The ideal candidate will bring at least five years of experience in the fire safety industry and demonstrate excellent communication and customer service skills. This role involves working closely with stakeholders and development teams to enhance product offerings and respond effectively to market demands.

Qualifications

• Candidates must provide evidence of qualifications and experience.
• 5 years industry experience in Fire Alarm and Life Safety systems.
• Excellent communication and customer service skills.

Responsibilities

• Manage product range and ensure commercial success through the product lifecycle.
• Update development team on regulatory standards affecting products.
• Monitor and improve products based on client and market feedback.

Skills

Customer Service Skills

Communication Skills

Microsoft Office Proficiency

Ability to Handle Complex Information

Education

Degree in Business or Technology

Job description

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Role Responsibilities

1. Owns the product range with responsibility for its commercial success throughout the Product Lifecycle, providing regular updates to key stakeholders and immediate input in case of incidents.
2. Updates the development team on changes to technical standards or legal aspects affecting the Product Portfolio, including mitigation plans.
3. Uses competence and experience to assist in developing successful products and supports their market rollout.
4. Monitors products in the field, manages correction of non-conformities and bugs, and contributes to Continuous Improvement ideas by updating the Product backlog and delivering client/market requirements to the PSM.
5. Performs other duties as defined in the PCS or as appropriate for the role.

Person Specification

Candidates must demonstrate the necessary qualifications, experience, skills, and traits. Evidence should be provided on the application form and during the interview process. Use the following as guidance:

Qualifications

Essential / Desirable: Degree level or equivalent, ideally in Business or Technology. To be identified by: Application

Experience

Essential / Desirable: Minimum of 5 years industry experience in supply, service, or troubleshooting of Fire Alarm and Life Safety systems. To be identified by: Interview / Application

Additional experience in customer focus, export requirements, and product or portfolio management is desirable.

Skills / Abilities

Essential / Desirable: Excellent customer service skills, great telephone manner, excellent communication skills, proficiency in Microsoft Office, ability to handle complex information, maintain records, communicate effectively at all levels, and work well independently and in teams. To be identified by: Interview

Other

Commitment to confidentiality and data protection, enthusiasm, innovation, and willingness to learn. To be identified by: Interview / Application